Upcoming Classes

We’re Making the Rounds

Here’s where to catch us in 2014:
EVENT
DATES
LOCATION
April 2014
HOTEC Middle East April 27 - 30 Dubai
Green Spa Network Buyers Conference April 27 - 29 Berkeley, CA
May 2014
Les Nouvelles Esthetiques May 4 - 5 Dallas, TX
Spatec Europe May 7 Greece
Premiere Orlando May 31 - June 2 Orlando, FL
June 2014
HOTEC Design June 12 - 15 Tucson, AZ
IECSC June 21 - 23 Las Vegas, NV
July 2014
CEA: Career Educators Alliance July 25 - 28 Ft. Lauderdale, FL
September 2014
Spatec Fall September 14 - 17 Scottsdale, AZ
AMTA September 17 - 20 Denver, CO
Green Spa Annual Congress September 21 - 24 Santa Fe, NM
Les Nouvelles Esthetiques September 29 - 30 Long Beach, CA
October 2014
ISPA October 13 - 15 Las Vegas, NV
November 2014
AACS: American Association
of Cosmetology Schools
November 14 - 18 Phoenix, AZ

 

2014 Trade Show Class Schedule

 

Dallas, Texas: Les Nouvelle Esthetiques & Spa Show

 

Jessner Peel Certification with Control Corrective Skincare 

Date: May 4, 2014

Time: 4:00pm – 5:30pm            

Location: Dallas, TX 

Venue: Les Nouvelle Esthetiques & Spa Show, Champions Ballroom 3

Instructor: Jenny Farrand

The Jessner Peel is an extremely effective facial peel for revealing younger looking skin. This comprehensive training is essential for skin care professionals to learn all significant aspects needed for success. During class, you will learn the treatment process, indications and contraindications, the importance of home care products, and the proper management of aftercare. Attendees will receive a spa goody bag and special offer at the end of the class.

 

How to Build a Lash & Brow Bar Clients Can’t Resist                                                                                       

Date: May 5, 2014

Time: 2:00pm – 3:30pm            

Location: Dallas, TX 

Venue: Les Nouvelle Esthetiques & Spa Show, Champions Ballroom 3

Instructor: Jenny Farrand

Lash and brow services are in high demand, and the services are so easy to learn how to do! With minimal investment, and just a small amount of space, you can quickly generate extra revenue introducing clients to services with high repeat booking rates and word of mouth referrals! Learn what treatment components are best to include, how to market services and how to perform key lash and brow bar techniques! Attendees will receive a spa goody bag and special money saving offer at the end of the class.

 

Orlando, Florida: Premiere DAYSPA Show

 

Creating Your Signature Treatment: Massage Enhancements that Create Loyalty and Delight

Date: June 1, 2014

Time: 10:00am – 12:00pm             

Location: Orlando, FL  

Venue: Premiere DAYSPA Show, Room W312BC

Instructors: Lynda Solien-Wolfe and Jenny Farrand

Stand out from the crowd by offering your clients unique and custom signature touches that will build perceived treatment value, leading to increased loyalty and word of mouth referrals! Demonstrations featuring distinctive treatment add-ons featuring scrubs aromatherapy, masks and more for the feet, hands, scalp and body.  Gift bag of spa goodies included for your practice!

 

Thai Herbal Ball Treatments: Techniques and Herbal Recipes for Face and Body

Date: June 1, 2014

Time: 2:00pm – 4:00pm             

Location: Orlando, FL 

Venue: Premiere DAYSPA Show, Room W312BC

Instructors: Lynda Solien-Wolfe and Jenny Farrand

Learn how to apply poultice compress balls; including the ancient Thai herbal blend, the newest coconut filled option, and how to make your own custom recipe herbal poultice compress balls!

 

Menopausal Skin: Strategies and Treatments with Control Corrective Skincare

Date: June 2, 2014

Time: 9:30am – 10:30am             

Location: Orlando, FL  

Venue: Premiere DAYSPA Show, Room W312A

Instructor: Jenny Farrand

Learn how to address skin care needs of women over age 50; comprehensively educating this enormous, fast growing demographic that holds three quarters of our nation’s wealth. Key ingredients and treatment strategies required to address with not only the concerns of aging, but also the specific changes occurring in the skin during menopause will be explored in this session. Class includes a demonstration of Control Corrective's Revitalizing Cream Peel, a unique tool for menopausal skin featuring gentle yet effective AHA’s, BHA’s, fruit enzymes and peptides. Certification will be included, along with complimentary Control Corrective Skincare goodies!

 

Las Vegas, Nevada: IECSC Show

 

Jessner Peel Certification with Control Corrective Skincare       

Date: June 22, 2014

Time: 12:00 to 2:00 pm

Location: Las Vegas, Nevada

Venue: IECSC, Room S108

Instructor:  Jenny Farrand

The Jessner Peel is an extremely effective facial peel for revealing younger looking skin. This comprehensive training is essential for skin care professionals to learn significant aspects needed for success. During class, you will learn the treatment process, indications and contraindications, the importance of home care products, and the proper management of aftercare. Attendees will receive a spa goody bag.

How to Build a Lash & Brow Bar Clients Can’t Resist 

Date: June 22, 2014

Time: 3:00 to 5:00 pm

Location: Las Vegas, Nevada

Venue: IECSC, Room MR17

Instructor: Jenny Farrand

Lash and brow services are in high demand! With minimal investment, and just a small amount of space, you can quickly generate extra revenue introducing clients to services with high repeat booking rates and word of mouth referrals. Learn what treatment components are best to include, and how to market services. Attendees will receive a spa goody bag.

                         

 

 

Advanced Facial Peel Certifications from Universal Companies

(on-demand webinars)

 

Jessner Peel Certification Webinar

Instructor: Anji Wood
Cost: $50

Are you looking for dramatic results for younger looking skin? The Jessner Peel is an extremely effective facial peel for exfoliating the top layers of the epidermis. What results is regenerated, smooth skin. Most skin care professionals can safely use the Jessner Peel, but they do need to be knowledgeable in order to anticipate potential problems and properly address any unanticipated outcomes. This comprehensive training is essential in order for skin care professionals to learn all significant aspects needed for success. During this webinar, you will learn the treatment process, indications and contraindications, the importance of home care products, and the proper management of aftercare.

Certification will be given after you have completed a webinar test. You will also receive a special offer at the end of the class for Control Corrective Skincare® products, including the Jessner Peel.

To register for this class, call 1-800-558-5571.
Note: This class is not conducted live. You will receive a recorded link to view at your convenience.

 

TCA/Vitamin A Peel Webinar

Instructor: Anji Wood
Cost: $20

This webinar discusses Control Corrective Skincare's Skin Refining TCA and Vitamin A Micro Peel. TCA and Vitamin A peeling bring a new dimension to skin resurfacing and rejuvenation. Because these are advanced peels, it is advised that you listen in if you want to understand the differences of these peels in relation to the basic AHA and BHA peels and how to bring them into your salon or medical office. This class also covers contraindications, pre and post care, client selection, frequency of usage and marketing tips for adding these peels into your business. Certificate of completion will be issued. You will also receive a special offer at the end of the class for Control Corrective Skincare® products, including the TCA/Vitamin A Peel.

To register for this class, call 1-800-558-5571.
Note: This class is not conducted live. You will receive a recorded link to view at your convenience.

 

Partner Classes Provided by: Marinello Schools of Beauty

These classes are offered at various Marinello campuses in California. For more information about this workshop or to register, visit www.marinello.com and click on "workshops" tab or call 562.457.5069, ext. 201.

Modified Jessner Peel Workshop

Cost: $275.00 (Discounts available to Marinello alumni)
Prerequisite: Valid Esthetician or Cosmetology license (must present day of class).

This one-day workshop is designed for the licensed esthetician who wants to advance their education. Learn the modified Jessner Peel treatment that will provide the skills needed to enhance your business by offering this specialized service.

Microdermabrasion Workshop

Cost: $275.00 (Discounts available to Marinello alumni)
Prerequisite: Valid Esthetician or Cosmetology license (must present day of class).

This one day workshop is designed for the licensed esthetician who wants to advance their education. Learn microdermabrasion techniques and the skills needed to enhance your business by offering this specialized service.

 

Partner Classes Offered by the University of California, Irvine Extension

Spa and Hospitality Management Certificate Program

UC Irvine Extension's ONLINE Spa and Hospitality Management Certificate Program offers comprehensive training from leading spa industry experts. Coursework teaches students business management, marketing, retailing, and operations. Students will learn the necessary skills for successful day-to-day operations of a spa as well as the latest business and marketing strategies for sustained growth and profitability in this constantly evolving industry.

Program Benefits
- Acquire solid level of understanding and conceptual skills in management, operations, finance, human resources, marketing, products, treatments, and equipment from beginning design and business planning process to opening a spa, managing day-to-day operations and positioning for managed future growth.
- Learn strategic thinking for developing your business model and marketing plan based upon industry analysis and market research of your target market.
- Learn how to develop an integrated service culture that supports profitability, employee retention, and high customer loyalty.

Program Requirements
Students not pursuing the entire certificate program are welcome to take as many individual courses as they wish. However, in order to receive the Spa and Hospitality Management certificate, students must complete five required courses as well as two electives. Coursework can be completed in as little as one year. Each course is offered at a cost of $690

 

2014 Spring Semester Classes

FREE WEBINAR: A Look at Today’s Spa Consumer

The U.S. spa industry has grown at a fast pace over recent years with total revenues in the sector almost doubling between 2001 and 2011. Spas can be found across the country and appearing more and more in new venues such as airports and shopping malls. At the same time, the services available at spas have diversified to include targeted relief from injury and illness, aromatherapy, minor cosmetic surgery as well as more traditional treatments. As the spa model continues to evolve, it is important that the industry understands to what extent consumers are engaged in these changes and how they are responding to them. Equally, as the U.S. economy continues to recover from a recession, it is vital that those in the spa industry understand the necessary trade-offs customers are making when deciding whether to visit a spa or not. This webinar will look at the reasons why people go to spas, and what factors are leading them to make that decision. Special guest: Ella Stimpson, Executive Director of Spa Operations at the Wynn and Encore Las Vegas and Former Chairman of the International SPA Association.

When: Tuesday, March 4, 11am-12pm (Online)

Register: http://unex.uci.edu/services/events/#00744

 

Introduction to Spa and Hospitality Operations

This course provides a comprehensive overview of the general operating procedures in a spa. Students will develop an understanding of principle skills required to manage and operate in the multi-faceted spa industry. Topics include market review and competitive analysis, an overview of current industry statistics, and spa menu development. This course will also include an introduction to revenue generation, retailing and inventory controls, and spa facility design standards; compensation models and employee retention; software selection as it relates to marketing, reservations client file management; development of standard operating procedures; reservation training and effective reservation yielding protocols. Participants will engage in active case study scenarios and hands-on operational analysis.

When: March 31-May 25 (Online)

Fee: $690

Register: http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=SPRING&sid=00050

 

Spa Metrics: A Financial View of How to Best Approach the Spa Business

This course provides the student with a comprehensive application of financial management for the spa industry for spa operations managers and supervisors. Topics include understanding the components of a spa financial statement, capturing the key drivers of daily revenues and expenses, using ratio analyses as a business evaluation tool, and understanding the basic principles of spa accounting and financial responsibility. Students will have the opportunity to use various problem solving methods and apply them to managerial situations tailored for the spa industry. Students will analyze, quantify, and evaluate the “wellness” of specific spa businesses, and use these skills to set the course for greater financial success.

When: March 31-May 18 (Online)

Fee: $690

Register: http://unex.uci.edu/courses/sectiondetail.aspx?year=2014&term=SPRING&sid=00028

 

Customer Engagement Management in the Spa Industry

Learn various techniques for effectively and successfully dealing with customers. Find out how to engage with customers and understand their needs and desires. This course also focuses on the key customer service success factors necessary for capturing and retaining a profitable customer base and outperforming the competition. Customer intensive, the spa industry merges the service economy with the experience economy in new service models designed to constantly exceed customer expectations. Topics include the definition of quality customer service, cost of service and its link to profit, secrets of best service providers, communication strategies, conflict resolution and crisis management.

When: April 14-May 18 (Online)

Fee: $690

Register: http://unex.uci.edu/courses/sectiondetail.aspx?year=2014&term=SPRING&sid=00030

 

Spa Marketing and Branding

A strategic look at spa marketing and branding to drive revenue, develop new customers and markets, develop the brand presence and message, create an image, deliver promotions and communicate with the world. This course includes the fundamentals of developing a strategic marketing plan and the marketing process to include situational analysis; developing marketing strategy and the 4 P's of the Market Mix. Students will select a case study spa and develop a SWOT analysis, conduct a brand analysis, prepare a marketing budget and a marketing plan for their selected spa. Branding, establishing value propositions, unique selling propositions and the application of market analysis are included in this spa marketing class. Additional topics include marketing performance metrics, customer retention, customer relationship management, collateral development, marketing channels, public relations and social media.

When: March 31-May 25 (Online)

Fee: $690

Register: http://unex.uci.edu/courses/sectiondetail.aspx?year=2014&term=SPRING&sid=00029

 

Spa Retail Management

Spa retail has always been and will continue to be an integral part of a successful spa business operation. A well planned retail boutique is an important component of a thoughtful spa experience. While spa retail has dramatically changed over the course of the spa industry's rapid growth and popularity, the fundamentals to successful spa retailing remain unchanged. This course will equip students with the basic knowledge and best practices of spa retail design, operations, and analysis. Topics include: merchandise categories and merchandise selection, pricing strategies, staffing, inventory control, KPIs for sales and visual merchandising.

When: April 14-May 18 (Online)

Fee: $690

Register: http://unex.uci.edu/courses/sectiondetail.aspx?year=2014&term=SPRING&sid=00151

 

Spas2B Distance Learning Classes from Leslie Lyon

Spas2b Online Spa Management Courses are now classified as CIBTAC (Confederation of International Beauty & Cosmetology) endorsed!

After rigorous testing, CIBTAC has awarded the Spas2b Inc. Online Spa Management Distance Learning Courses with their sought after authenticated accreditation status which classifies the Spas2b Inc. training programmes as CIBTAC Endorsed.

Now with CIBTAC's endorsement of quality assurance for the best training and Spas2b's established reputation in over 50 countries around the globe; you, your customers, your students and staff can feel secure in knowing your Spa Management credentials are recognized as being among the highest business standards in the world; tailored to provide for the requirements of the international industry.

Course 1 - Spa Start Up, Management & Operations

Are you opening a Spa? .... or expanding?
This Spa Start Up course will be the best investment you make all year.

Immerse yourself in everything that is Spa

This outstanding compilation of critical opening & operational data, including 6 modules that outline full-scale Spa Start Up and Management details, beginning in the formative stages of your spa's development, and takes you right through to your grand opening and into the life of your career. This course is brimming with information you'll need to start up and run your business successfully. It is chalked full of hard to find industry-specific data, details, reference materials and worksheets that will set you on your way to becoming a well-informed, "tapped-in" spa business professional with a bright business future. It is our most popular program and never disappoints!

The 6 modules cover: Spa Start Up; Finances; Marketing, Staffing, Customer Service, and Operations.

A one-of-a-kind Learning Experience for developing spa professionals. This self-taught course allows you full learning flexibility. With no logging on required, except for your final exam, you are able to complete this course entirely on your schedule and at your own pace. It is an easy to understand, user friendly program, which can be comfortably completed within a 1 month period, or less, depending on the amount of time you have to dedicate to the program. Each of the 6 Modules have a Participant Manual; a corresponding Audio CD; and a Self-Assessment Questionnaire that you will use together, as you move through the program.

The course also includes our 4-piece toolkit, including: Financial Planning CD made up of 68 Excel Spreadsheets, including ReadMe Tutorial; Staff Compensation & Contracts CD; Staff Compensation Video DVD; Staff Contracts Video DVD.

Upon successful completion of this course, you will be awarded the Spas2b Certificate in Spa Management & Operations, now recognized in 52 countries worldwide.

For a detailed listing of the Course #1 Outline and to register, visit http://www.spas2b.com/spa_startup_dist.php

 

Course 2 - Spa Management & Operations

Do you need a "Spa Re-Fresher" course?
This course will help you solve tough challenges and get back in the game sooner

Are you ready to run a leaner, more profitable spa?

Just like our Course #1, this program is chalked full of critical operational data, including 5 modules of hard to find industry-specific information; best business basics; proven practices; business prototypes, templates and tools that will push you miles ahead of your competition. If you are feeling unprepared and overwhelmed by the many business challenges that running a spa can present, this course is your solution.

The 5 Modules cover: Finances; Marketing; Staffing; Customer Service and Operations.

A one-of-a-kind Learning Experience for Business Executives

This self-taught course allows you full learning flexibility.
With no logging on required, except for your final exam, you are able to complete this course entirely on your schedule and at your own pace. It is an easy to understand, user friendly program, which can be comfortably completed within a 1 month period, or less, depending on the amount of time you have to dedicate to the program. Each of the 5 Modules have a Participant Manual; a corresponding Audio CD; and a Self-Assessment Questionnaire that you will use together, as you move through the program.

The course also includes our 4-piece toolkit, including: Financial Planning CD made up of 68 Excel Spreadsheets, including ReadMe Tutorial; Staff Compensation & Contracts CD; Staff Compensation Video DVD; Staff Contracts Video DVD.

Upon successful completion of this course, you will be awarded the Spas2b Certificate in Spa Management & Operations, now recognized in 52 countries worldwide.

For a detailed listing of the Course #2 Outline and to register, visit http://www.spas2b.com/spa_management_dist.php

 

 

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