Webinars for Spa Professionals

Universal Companies brings you flexible yet powerful learning through On Demand Webinars. You can participate on your own or you can bring your staff together to watch as a team. And best of all, you can do so at a time that is convenient for all. There is no pre-set schedule; simply visit this page to participate in Featured Webinars or visit the Universal Companies Content Library to pick from all of our On Demand Webinars. Learn and Grow on your schedule. It's that simple!

Aromatherapy

Topics Include Instructor Length Air Date
Aromatherapy Basics Tara Donna Grodjesk 1 Hour 11/07/2008

An extremely comprehensive overview of aromatherapy. This class is very helpful for spa professionals wanting a thorough understanding of the therapeutic benefits of aromatherapy, where essential oils come from, the healing properties and different application methods for spa services. This class is beneficial for first timers and also as a refresher.

Aromatic Blending for Massage Therapists Jade Shutes, B.A., Diploma AT 50 Minutes 06/19/2009

The art and science of blending is one of the most fascinating, dynamic, and creative aspects of aromatherapy. This class is designed to support and enhance skills for effective yet creative and unique blending. We will begin by covering 15 invaluable essential oils for a massage therapy practice and then explore three approaches to blending. How to create effective blends in a wide range of bases will be discussed along with safety considerations and methods of application.

Aromatic Reflexology Jade Shutes, B.A., Diploma AT 55 Minutes 02/19/2008
Learn the basics of integrating essential oils into reflexology.  We have developed a signature method of aromatic reflexology which will be explored during this class.  Merging touch with aroma is a powerful combination which can enhance your applications of reflexology.
Aromatics in Practice Jade Shutes, B.A., Diploma AT 59 Minutes 02/19/2008
Learn the basics of Aromatherapy and how to successfully integrate essential oils into bodywork and skincare practices.  This class will explore 12 of the most valuable essential oils, their therapeutic benefits and possible applications.
Dynamic Aromatics for Skincare Applications Jade Shutes, B.A., Diploma AT 51 Minutes 02/19/2008
Discover the incredible benefits of integrating essential oils for a wide range of skincare issues as well as to simply support the health and beauty of the skin.  A variety of base materials will also be discussed.
Essential Oils and Base Material for the Skin Jade Shutes, B.A., Diploma AT 47 Minutes 08/22/2007
According to many within the spa industry, Aromatherapy is one of the most requested treatments for both skincare and bodywork applications.  This class will address core essential oils and base materials for seasonal treatment designs. The class will focus on essential oils and base materials that can be used to create signature winter and spring treatments.  Summer and autumn will also be addressed. Join us as we explore seasonal aromatics that can be used to create dynamic treatments for skin and body treatments.
Spa Pantry Jade Shutes, B.A., Diploma AT 59 Minutes 10/22/2008
The Spa Pantry offers massage therapists, bodyworkers, estheticians, cosmetologists, nail technicians and spas the opportunity to learn about diverse natural ingredients that can be used to create unique themes, products, treatments and applications. Throughout this talk we will explore a wide variety of ingredients including cleansers, exfoliants, moisturizers and essential oils. You will be provided with a variety of sample product designs and themes. You will receive a certificate of attendance. 

*Please note: This course focuses on learning about ingredients to create treatments or products. This class does not teach application techniques. It is assumed that individuals already have massage/bodywork or esthetics training along with some spa application training. Individuals interested in learning more about base ingredients to design and create products are welcome and encouraged too!

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Eye Treatments

Topics Include Instructor Length Air Date
Lash Perming Using the iCurl Lash Perm Technique Kathy Limburg 14 minutes 12/28/2010
Revolutionize your eyelash perming services! New iCurl devices are faster and neater than the traditional perming technique, and your clients will love the results. 
 
This step-by-step webinar will make it easy to add this fantastic new service to your treatment menu.
Lash Perming Using the Rolling Lash Perm Technique Kathy Limburg 20 minutes 12/28/2010
Eyelash perming will simplify your clients' daily eye makeup routine, and this classic eyelash perming technique is guaranteed to produce fabulous results. A great add on treatment for your menu!

Mani/Pedi

Topics Include Instructor Length Air Date
Are Paraffin Wax Treatments Sanitary? Elisabeth Thorn 13 minutes 05/21/2010
Join Elisabeth Thorn as she dispels the myth that dipping hands into a paraffin bath contaminates the bath. Two dramatic demonstrations show that the paraffin encapsulates any contaminate that may be present. She also demonstrates three methods of incorporating paraffin treaments in the spa: the classic paraffin dip method, the scoop method, and the strip method.

 
Build a Solid Foundation and Harness the Power of Color Kristi Galiano 42 minutes 03/06/2014
Beautiful manicures begin with healthy, resilient nails. Learn how the use of DPB, Formaldehyde and Toluene have been used in the nail care industry and why SpaRitual is the first to offer DBP, Formaldehyde and toluene-free Nail Elixirs in the professional nail care industry and the first spa Treatment line of vegan nail care products. Uncover the benefits of using safe and effective nail care products in your spa and learn how color therapy has the ability to deeply affect and improve our emotions and moods.
Clean + Easy® Paraffin Liz Orsi Michele Baker 20 minutes 04/30/2010
Paraffin therapy is excellent for dry and cracked skin, arthritis, and aching muscles and joints. It is perfect for use on hands, feet, arms, legs, back, and face. Join Liz and Michelle to learn about each of the Clean + Easy paraffin scents and how to use them.
Free and Easy Ways to Promote Yourself and Get New Clients Felicia Brown 48 minutes 09/17/2012
Many nail professionals fail to market themselves effectively due to a number of factors. One common complaint is not having enough money. Though many advertising opportunities are costly and simply out of reach for many practitioners, there are many free and inexpensive ways to attract new clients and stay connected to existing contacts, patients and clientele. Join Business and Marketing Coach Felicia Brown for 3 numerous practical, profitable promotions, actual case studies, and other creative ideas to fill your appointment book and bank account.

Gehwol® Foot Care Shelley Kessler-Jolley 23 minutes 05/23/2011
The Gehwol® Foot Care Line was created in 1868 in Lubbecke, Germany by pharmacist Eduard Gerlach. Its 30 different foot and nail products have obtained international recognition and are synonymous with quality foot care.  The products are therapeutic and have ingredients specifically matched to many different foot needs. This webinar reviews each of the innovative products in the line and previews them in the context of Gehwol's highly effective Medical Pedicure. Many of your pedicure clients may be experiencing foot or nail problems and desire a pedicure does more than transform their nails. Gehwol allows you to find the right product for every problem and achieve excellent results through carefully targeted foot care.
Hand & Foot Side Effects: Cancer Treatment Morag Currin 49 minutes 10/06/2011
Nail techs work on clients’ hands and feet daily … and in most cases look more closely at clients’ feet than clients themselves do. You may be clients’ first line of defense in detecting skin cancer, but you must be able to recognize what you see. Moreover, you may be asked to perform nail services for clients undergoing cancer treatments. Do you know how to handle these situations?

This webinar by Morag Currin reviews the basics of cancer and cancer treatments and its side effects. Morag provides an overview of some skin cancers with a focus on melanoma since it is frequently found on the lower extremities of the body. She also reviews some of the side affects of chemotherapy, particularly those that affect the hands/feet and nails. Finally she provides valuable information about how nail techs can work with cancer patients and protect them during nail services.

New Opportunities for Nail Professionals Janet McCormick 33 Minutes 07/24/2009

Baby Boomers have hit the health market and overwhelmed it. Podiatrists and physicians are overwhelmed also, performing non-invasive procedures that are not lucrative to them. This webinar will discuss why physicians will refer to you, and the background it takes to get the respect of a physician. It will also discuss what it takes for you to attract two large and lucrative markets: the elderly and the at-risk clients. If you do not get the training and cannot perform appropriately and safely when working with these persons, do not go after them – even though the markets are huge. The results could be too dangerous to the client and to your license.  Learn how to become an expert in the care of these clients.

The "New" Pedicure Janet McCormick 20 Minutes 07/24/2009
To stay alive in these times, you have to be seen as better than your competition. This webinar will discuss how education can do this for you (certifications – define certifications) and provide examples. Discuss how perfect infection control can become a marketing tool, and the two new lucrative but untapped markets that open to you if you use verifiable infection control. (Define ‘verifiable’ – what it takes.) Discuss marketing ‘safety’ and what the background has to be for the clients to believe your performance is authentic.
The Keys to Choosing and Caring for Your Implements Lesley Rollo 17 minutes 02/23/2010
Join Lesley Rollo to learn about selecting and caring for implements that will enable you to perform superior mani/pedi services. Lesley reviews each of the three features that you need to consider when selecting the nipper that is right for you: joint style, spring design, and jaw size. You will also learn how to do a quality assessment that will enable you to select a top performing nipper.
The Medical Autoclave Kathy Limburg 26 minutes 09/15/2010
Steam sterilization or autoclaving is the preferred method for eliminating the risk of cross infection through contaminated instruments/implements. The Medical Autoclave is one of the best-selling and most cost-effective automatic autoclaves available. This webinar covers the features of the Medical Autoclave, basic usage instructions, "dos and don'ts", and troubleshooting tips.
Upgrade Your Pedicure - Getting an Edge Over Your Competition Janet McCormick 32 minutes 03/19/2010

This webinar discusses the history of pedicures (“basic and spa”) and why they have become so popular today. Ms. McCormick discusses both spa pedicures and treatment level pedicures. Other topics include signature pedicures, theme pedicures, natural pedicures, and the type of pedicure that incorporates all other modalities - safe pedicures. Safe pedicures came into their own after the first fungal infections occurred. Ms. McCormick finishes the webinar with a discussion on how to perform safe pedicures.

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Massage and Body

Topics Include Instructor Length Air Date
Active Isolated Stretching Bruce Baltz, LMT 70 minutes 12/11/2009
Broaden Your Horizons & Bring Greater Depth to Your Spa Menu with Active Isolated Stretching - The Spa Method.



Aaron Mattes, founder of Active Isolated Stretching - The Mattes Method, holds a Master of Science Degree in Kinesiology and Exercise Science. He has been practicing his unique clinical approach to stretching for 40 years and has dedicated his life to those with advanced conditions such as ALS (Lou Gerig’s Disease), stroke victims and spinal cord injuries to name a few bringing them hope and improving their quality of life.

This technique has been developed through thousands of hours of teaching, research and clinical application. It is taught in massage and physical therapy curriculum internationally as a modality for prevention and rehabilitation. Bruce Baltz, founder of SpiriPhysical, studied with Aaron Mattes for the past 6 years, and had assisted him in his clinic and workshops throughout Florida.

Aaron supported Bruce with his desire to share Active Isolated Stretching with a broader audience and bring greater awareness to the power of his work.

Bruce then developed AIS; The Spa Method and broke it down into three 30 minutes routines; upper body and neck, lower body and hands and feet. All 3 routines were designed to be performed on a massage table in a supine or side line position which gives maximum comfort to your client and provides the benefits of a clinical modality. the first two routines are covered in detail in this webinar.

We have found that whether you are a Spa therapist, or a clinical practitioner, AIS; The Spa Method, is well suited as a stand alone treatment or as an enhancement to your current massage practice.
Bamboo-Fusion Massage Nathalie Cecilia 13 minutes 02/18/2010
Join Nathalie to discover the basics of bamboo massage. She will review the multiple benefits of the technique. In addition to being easier on the therapist's body, hands, and wrists, there are a number of other benefits for the therapist as well as benefits for the spa and clients.

Nathalie also answers many questions that people have about bamboo massage including:

- What is the difference between "hot stone massage" and "warm bamboo massage"?

- How do you heat the bamboo? Does the bamboo stay warm?  

- How do you clean and sanitize the bamboo?

- Can the therapist "palpate" using the bamboo pieces?

- Are clients able to detect that you are using tools?
Body Wraps and Exfoliation Treatments Vicky Karr 56 Minutes 02/06/2008
Both body exfoliations and body wraps are important for skin health and have other therapeutic benefits that work in synergy with massage. This class will address the different types of exfoliations and body wraps, along with their benefits and contraindications. Also discussed will be product choices and selections that will best suit your clients needs. Please join us as we explore these fun, yet therapeutic body treatments.
Cellulite: An Overview Ada Polla 20 minutes 04/25/2011
Cellulite, which impacts almost 90% of women, typically affects the buttocks, thighs, and upper part of the arms. In this webinar, Ada Polla provides an overview of the causes and symptoms of cellulite as well as some common treatments. She also reviews ingredients that are effective in reducing the appearance of cellulite, shares solutions created by Alchimie Forever® and suggests ways that cellulite treatments can add to your spa’s revenue stream.
Changing Spa Services to Spa Experiences Beth Hickey 44 minutes 11/19/2009
Learn how to turn typical spa services into Spa Experiences that will WOW your clients! Beth Hickey shares three simple steps that will enable you to create signature spa treatments or custom blends based on your clients’ needs, as well as the four basic steps of a spa experience.

In addition, Beth provides an overview of Spa Pantry® and shares some basic blending tips. She focuses on two of the most popular recipes in the Spa Pantry Cookbook and demonstrates how to use them to create an experience your clients will love! Unleash your creativity and wow your clients!

Client Psychology - An Inside Look at Spa Service Customers and What You Need to Know to Wow Them! Douglas Preston 57 minutes 02/19/2010
Join Douglas Preston for this presentation that is packed full of insightful suggestions to help you determine what a client's expectations are when coming to you for a service, how you can improve your practice to meet and/or exceed those expectations, and steps you can take to ehance your client's experience and ensure that he/she becomes a client for life.
 

Although this presentation is directed toward estheticians, the knowledge Douglas shares is equally valuable to massage therapists and other spa professionals.

Cold Stone Therapy Bruce Baltz, LMT 28 minutes 10/22/2010
Join Bruce Baltz as he demonstrates how to incorporate cool stones into your massage treatments. He shares the importance and benefit of cool stones and how they can help tap into the emotional component that exists with all injuries. This gentle approach allows your clients to begin to heal themselves using the power of hydro therapy principles.
Disclosure - Is Your Client Telling You What You Need to Know Teresa Yardley-Nohr 20 minutes 08/23/2010
Join Terri Yardley-Nohr to learn more about the need for complete client disclosure to properly treat massage clients. Disclosure refers to sharing information. Terri not only discusses the types of information that a client needs to disclose to their therapist, but also the information that a therapist needs to share with the client and the protocol for disclosing client information to third parties such as other health care professionals or insurance companies.  
Elder-ssage™ - Introduction to the Art and Science of Massage for the Aging Adult Patti Biro 50 Minutes 03/21/2008
This unique course provides an overview of our changing demographics and the emerging need for massage therapy services for the aging adult. You will explore the psychological and social benefits of providing massage and body work services for an undertouched” population. Additionally you’ll review medical indications and contraindications, and learn how to modify massage techniques for older clients.

Extended Vacation® Professional Sunless Tanning Rebeca Cardenas 9 minutes 05/25/2010

Offer you clients a deep, rich tan without the sun. In this video, Rebecca Cardenas reviews the five professional sunless tanning products: Moroccan Mineral Signature Tanning Mist, South Beach Sun, Baked in Ibiza, A Touch of Tahiti, and Mist of Maui. She describes the skin type that each product is designed for and the results that clients can expect. In addition, Rebeca reviews how the products can be used with a variety of different compressors and spray guns.


Extended Vacation® SluffWIPES Pre-Tan Prep Rebeca Cardenas 3 minutes 05/25/2010

In this video, Rebeca Cardenas, creator of Extended Vacation Sunless Tanning products reviews the importance of exfoliating prior to sunless tanning treatments and how to use SluffWIPES both before and after sunless tanning treatments.

Extended Vacation® Sunless Tanning - Part 1 of 2 Rebeca Cardenas 9 minutes 05/25/2010
Vacations end, but tans don’t have to! This video covers three Extended Vacation products Moroccan Mineral® Shimmering Sands Facial Tanner, Moroccan Mineral® Dark Self Tanner for Body, and Ultimate Tan Refreshment™ Tan Extender. Rebeca Cardenas reviews key ingredients of each of the product plus describes the purpose of the product and how it used.
 

Extended Vacation® Sunless Tanning - Part 2 of 2 Rebeca Cardenas 6 minutes 05/25/2010

In part 2 of the Extended Vacation Body Care series, Ms Cardenas reviews two additional sunless tanning products and their uses: Caribbean Smoothie™ Hydrating Body Cream and Desert Mineral DetoxÔ Scrub.

Free and Easy Ways to Promote Yourself and Get New Clients Felicia Brown 48 minutes 09/17/2012
Many massage professionals fail to market themselves effectively due to a number of factors. One common complaint is not having enough money. Though many advertising opportunities are costly and simply out of reach for many practitioners, there are many free and inexpensive ways to attract new clients and stay connected to existing contacts, patients and clientele. Join Business and Marketing Coach Felicia Brown, LMBT for 3 numerous practical, profitable promotions, actual case studies, and other creative ideas to fill your appointment book and bank account.

Getting Clients to Rebook Felicia Brown 38 minutes 04/08/2010

Learn how to create loyal, regular clients for your spa, salon, or wellness practice in the webinar - Getting Clients to Rebook. During this class, presenter Felicia Brown of Spalutions will share ideas and tips for filling up your appointment book, treatment room, and bank account. She'll also talk about how to create the best spa experience possible for your clients so they’ll return to see you again and again.

Healing Temperatures: A Journey with Stones Bruce Baltz, LMT 38 Minutes 03/05/2008
This webinar will support massage therapists in bringing a new level of awareness on how the body can heal itself.  We share with you on the importance of temperature exchange and the benefit of cool stones.  This gentle approach will allow your clients to take that journey within to heal themselves with the power of hydrotherapy principles. 
How to Make Money with Hydrotherapy Vicky Karr 24 Minutes 02/20/2008
Join us as we explore the various options of integrating hydrotherapy into your menu of services. Hydrotherapy soothes your body and refreshes your soul. These cleansing and purifying services and enhancements can become a source of generating additional revenue into your spa.
In Praise of Rituals Patti Biro 43 minutes 04/07/2010

A ritual is the observance or performance of actions or procedures in a set, ordered, and ceremonial way. The goal of this webinar is to encourage and inspire massage therapists to evaluate the ways that they currently use rituals in their work environment and consider how to expand this into new areas. Ms. Biro reviews both the purpose and benefits of rituals and how therapists can use them to achieve client satisfaction.

Incorporating Pain Relieving Treatments into your Spa Lynda Solien-Wolfe, LMT, NCTMB 57 Minutes 10/21/2008

Learn about the basics of Biofreeze Pain Relievers and how to use them to enhance your spa treatments. Special treatments, featuring Biofreeze Pain Reliever, will be highlighted. These treatments are easy to learn and will add to your existing menu of treatments. This class includes suggestions for how to sell Biofreeze Pain Reliever to clients who’ve enjoyed a treatment as well as suggestions for client home care. You’ll learn about topical pain relievers as well as how to add revenue and profits to your spa!

Incorporating Sports Massage Treatments Lynda Solien-Wolfe, LMT, NCTMB 49 Minutes 10/21/2008

Learn about the basics of Biofreeze Pain Relievers and how to use them to enhance your spa treatments. This class will focus on the principles of Sports Massage and how to enhance these treatments by incorporating Biofreeze Pain Reliever and a companion product, Prossage® Heat that combine for exceptional treatment effects. This class also includes suggestions for how to sell Biofreeze Pain Reliever to clients who’ve enjoyed a treatment as well as suggestions for client home care. You’ll learn about topical pain relievers as well as how to add revenue and profits to your spa!

Managing Boundaries Teresa Yardley-Nohr 23 minutes 03/12/2012
Managing boundaries is an important component to the success of any profession. In your professional and personal world, you are managing boundaries on a continuous basis. Most times you may not even realize that you are doing so, but it is important to be conscious of the issues and the options that are available to handle boundary issues.

This webinar will cover the following topics:

- Defining boundaries and why they are important

- What can happen when situations arise with boundaries

- Boundaries with clients

- Boundaries with peers

- Boundaries with management/owners
Massage Stones and Their Applications Deanna Biddle 16 minutes 07/29/2010
This informative webinar provides an overview of the massage stones sold by Universal Companies. It gives an overview of set stone set along with its typical uses and benefits.
Prossage®/Biofreeze® Cervical Contrast Treatment Michael McGillicuddy, LMT, NCTMB 40 minutes 08/11/2010
Join Michael McGillicuddy to learn a protocol for treating people with aches and pains in the head and neck region. You will learn how to relieve pain and restore movement to the posterior cervical area using specific massage techniques as well as two highly effective products - Prossage® and Biofreeze®.
Retailing for Massage Therapists Felicia Brown 46 minutes 03/04/2010

Truly successful massage therapists understand that serving their clients’ relaxation, pain relief and wellness needs usually goes beyond providing a technically great service. They also work to educate and provide appropriate recommendations for each client regarding treatments and products that address their specific concerns and needs. These insightful professionals provide a flawless blend of client care and customer service as well as improved results for their clients by creating both an in office and at home care treatment plan that will provide the client’s desired results. This course will help new and seasoned massage therapists understand how to provide even higher levels of client satisfaction by providing effective retail sales recommendations and achieve a stronger level of retail sales.

Save Your Hands! Injury Prevention and Ergonomics for Massage Therapists Rick Goggins 51 minutes 12/21/2009
Massage is a physically and emotionally demanding career. Injuries among massage therapists are common, but preventable. During this webinar, Rick Goggins reviews the most common injuries that massage therapists experience and provides tips on how to avoid injuries, paying particular attention to ergonomics in addition to body mechanics. In addition, he suggests some life style changes that can help prevent injury and extend your career as a massage therapist.
Social Media for Spa & Massage Professionals Felicia Brown 54 minutes 04/16/2010

Social media is the topic of the decade. Learn how Social Media can help your spa or massage practice grow and prosper in this information packed webinar. Presenter Felicia Brown of Spalutions will discuss: the definition of social media; the differences between traditional and social media marketing and the most popular social media tools for spas. She also discusses common mistakes people make with social media marketing and share a few ideas for improving your social media results.

Sustainable Body Care Brenda Brock 1 hour 11 minutes 03/11/2010

One definition of sustainability is: meeting the needs of the present without compromising the ability of future generations to meet their own needs.


Join Brenda Brock to learn more about sustainable body care and the Farmaesthetics story. Coming from a farm background, Brenda has formulated her body products using natural ingredients. Her recipes utilize the healing properties of herbs and flowers (without synthetics) to restore and maintain health and beauty.


In addition to reviewing the Farmaesthetics story, Brenda provides an overview of each of her natural body care products detailing the benefits and uses of each.

Targeted Spa Treatments for Expecting & New Mothers Bridget Wood 49 Minutes 04/03/2008
From concerns over stretch marks to fatigue and changes in skin, expecting and new mothers have unique needs.  Learn how spa treatments can improve the overall health and well being during pregnancy and nursing by easing fatique and swelling, improving circulation, enhancing mood and lifting energy levels. Spa treatments designed with appropriate protocols and ingredients can offer steps to a healthier pregnancy and faster bounce back.  Learn how to give your client the most from her spa treatments so she can enjoy this unique time.
The Real Rub on a Massage Therapist's Liability - Protecting Your Career and Reducing Your Client's Risk Katie Armitage 48 minutes 03/24/2010
Do massage therapists really hurt clients? Do they have claims? The answer is yes.



Do you know how to reduce risks for you and your clients? Does your spa or salon provide enough insurance coverage to protect your personal assets and cover your legal defense?



Accidents do happen, even to the most skilled and conscientious practitioners. Product reactions, equipment failures, allergic reactions, burns, slips and falls can happen anywhere and that's a worry in our litigious society. In this session, you will find out how to reduce the risk of mishaps, how to respond if a client is injured by a treatment and how to protect your practice and reputation. Considerations prior to purchasing liability insurance coverage will be discussed. A must for anyone serious about protecting their investment in their education, career and personal assets
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Traditional Ayurvedic Therapies Nicole Hinterstocker 51 minutes 11/20/2008
Discover the anicent techniques of Ayurvedic bodywork.  In this class we will give an overview of the most popular Ayurvedic treatments, as well as a few more obscure ones.  These treatments are growing in demand, and now you can find out just exactly what the buzz is about.  Expect to gain an understanding of:
 

Abhyanga: a two-person tandem oil massage

Shirodhara: a warm oil stream on the third eye


Udvartana: an herbal powder massage

Lepana: a warm herbal body mask

Pinda Swedana: a hot poultice pack massage

Pizichil: a warm oil stream over entire body

Marma Point Therapy: Ayurvedic acupressure points

Localized "Basti" Therapies: pools of warm oil set atop problem areas in the body like the lower back, stomach, heart or knee



Unlock the Power of the Chakras Kristi Galiano 55 Minutes 01/22/2008

What are Chakras and how do they affect your daily life?  Discover this ancient energy system and how to harness their power and balance your daily life through the use of key essential oils in eco-luxury products. 


 


SpaRitual unlocks the power of the chakras with a multi-purpose system of vegan spa treatment products for hand, foot and body rituals.  Each SpaRitual spa treatment product has subtle fragrance and therapeutic benefits which balance a specific chakra.  Discover the secrets SpaRitualists have know for years and immerse yourself in eco-luxury, energy-balancing products that have been perfectly crafted to enhance daily life. 

Waterless Body Treatment - Parafango Therapy Marisa Crane 30 minutes 10/22/2009
Parafango therapy is a waterless body treatment that is easy to perform, and the parafango is easy to remove from the body. Parafango is a mixture of paraffin wax and dehydrated mud. The parafango treatment can help slim, firm, scuplt, and tone the body. It helps remove toxins from the body and moisturizes and nourishes the skin. During a treatment, the warm parafango stimulates the lymphatic flow in the body and draws out toxins from around the fat cells, resulting in immediate, noticeable results.
 

This presentation takes you step by step through the parafango treatment and describes the features and benefits of each product used during the treatment. It also provides helpful tips for marketing the parafango treatment.

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Medical Spas

Topics Include Instructor Length Air Date
Client Retention and Referrals – The Heart of a Successful Med Spa Todd Puopolo 50 Minutes 10/23/2008

During this class you will learn a variety of areas to focus on within your Med Spa to enhance client retention and stimulate referrals. The old adage “A bird in the hand is worth two in the bush” is an absolute truth. I will show you concepts that will unlock the profit hiding in your current clients and why pain management is the most overlooked aspect of client retention and referral generation. I will show you how to create value added programs and enhance client communications.

Entering the MedSpa Business - What you Need to Know Todd Puopolo 1 Hour 04/11/2008
Legislation & Regulation Updates for Medical Spas Susanne S. Warfield 32 minutes 01/12/2010

This informative webinar covers state and national regulatory issues that spa managers, doctors, and estheticians need to be aware of when opening or operating a medical spa.

Medical Spa Trends and Statistics Lisa Travis 43 minutes 04/28/2010

Join Lisa Travis as she reviews the results of the 2009 American Society for Aesthetic Plastic Surgery survey. Over 21,000 surveys were distributed to board-certified physicians, and survey results were used to project national totals and to identify trends in the medical spa industry. Ms. Travis also reviews trends identified for 2010 by ISPA and identifies potential opportunities for med spas including hospital-based spas, expanded services for men, and increased used of cosmeceuticals.

Medical Spas - A Case Study Ada Polla 41 minutes 09/29/2011
Medical spas are the fastest growing segment of the spa industry, but what is a medical spa? In this 3-part webinar, Ada Polla defines a medical spa and shares information about some of the unique challenges that medical spas face regarding their menu, financial and retail metrics, and policies. Secondly, she provides a case study of the Forever Laser Institut medical spa in Geneva, Switzerland. And finally she reviews Alchimie Forever® products that complement medical spa treatments both in the spa and post-treatment.
Pairing Esthetics and Cosmetic Medicine Terri Wojak 54 minutes 11/29/2011
Medical spas have grown over 700 percent in the last 10 years and well trained estheticians are in high demand to assist physicians and offer complementary esthetic services for patients. In this webinar, Terri Wojak, a medical esthetician, reviews the most popular esthetic treatments performed by estheticians in medical spas - indications for their use and benefits. In addition, she describes medical esthetic procedures normally performed by physicians and the esthetician’s role in supporting patients both pre- and post-procedure. Finally, she identifies methods that medical spas can use to promote esthetic services within the spa.  
Planning a Profitable Grand Opening Event for a Medical Spa Lisa Travis 45 minutes 02/09/2010

Make sure that the Grand Opening for your Medical Spa is not only festive but profitable.


Lisa provides step by step instructions for planning, executing, and the follow up for the event.  She includes important tips and information that will be invaluable for ALL of your promotions and special events.

The Esthetician's Role in a Medical Practice Terri Wojak 51 minutes 11/24/2009

There are many differences that one must be aware of when deciding which career path to take in esthetics. Working in a medical practice can be rewarding, but there are challenges as well. You will learn the benefits  to physicians and estheticians working together. This webinar will give insight to the roles and responsibilities of the esthetician working in a medical practice. You will also gain valuable tips on business building and client retention.

Working With a Physician: 10 Things You Need to Know to Succeed! Douglas Preston 39 minutes 12/04/2009

This webinar will help the professional esthetician make the transition from the spa to working in a medical environment. It covers the advantages and potential disadvantages of working with a physician; the physician’s expectations for the medical esthetician; what will impress them … and what will turn them off; and how to prepare for the all important interview.

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National Esthetic Teacher Training Conference (NETT)

Topics Include Instructor Length Air Date
“Income Potential” – What Does this Mean to Your Students? Ken Cassidy 53 minutes 08/19/2011

Learn 90% of what owners and managers don’t do, that may set your students to not be as successful in the beginning of their careers.  Every teacher will have the opportunity to help create success for their students by passing on the information that they learn in this class.


At the conclusion of this presentation the teacher will be able to:

- Explain how to analyze job opportunities and determine the benefits

- Demonstrate the integration of prospective employee goals and student expectations

- Establish a timeline of benefits that a student should expect from their employer

- Clarify what training and compensation to expect when hired
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


5 Things You Need to Know before Bringing Lasers into Your School Susanne S. Warfield 51 minutes 08/19/2011
This presentation will overview the federal and state regulations that a school needs to be aware of in order to teach laser & light therapy. Learn which federal agency has oversight on equipment and employee safety issues. Understand what state agency protects the consumer through operator licensing and/or certification. 1.0 CE

 

At the conclusion of this presentation the teacher will be able to:

- Recognize federal and state regulations affecting their laser practice.

- Apply the knowledge in order to maintain or become compliant.

- Identify the state agency that protects the consumer.

- Understand the importance of laser safety. 
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Advanced Chemistry – What You Need to Know to Teach It Judy Culp 50 minutes 03/13/2013
Advanced chemistry has made its way into the esthetics world, presenting many challenges for the teacher. The missing link of information that needs to be understood and conveyed is without a legend or “Instructions for Use.” This class will open the doors to new understanding and give you the tools to bridge the gap.
 

At the conclusion of the presentation the teacher will be able to:

- Examine your (and your student’s) level of chemistry understanding.

- Employ tools to foster learning and bridge the gap.

- Investigate resources to engage the student.
- Evaluate lab exercises, quizzes and oral discussions.

Cell Journey to the Top – A Biological Adventure Alexandra Zani 87 minutes 08/19/2011
No single cell gets to the top alone. This includes the keratinocytes that form a strong skin barrier and stratum corneum. This presentation will review skin layers, purpose and function. In a multi-cultural world, traditional skin typing and describing skin conditions are no longer acceptable. Understanding the complex cellular journey brings new understanding to the dermal frontier.


At the conclusion of the presentation the teacher will be able to:

- Recognize a new perspective on cell function

- Define each layer’s role and purpose

- Illustrate oxidative stress and lifestyle choices

- Evaluate the role of skin types/condition, appearance and treatments



This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.

Cosmeceutical Connoisseur 101: Educating the Students on Cosmeceuticals Mary Mills Kennedy 58 minutes 09/21/2010
Enhancing the services that the student will offer to their clients is key to maintaining their client base. In this session we will identify ways to improve upon the services offered with the use of cosmeceuticals. You will also learn key ingredients to look for in products, what works, what doesn’t, and what may work in the future – all based on science.
 

At the conclusion of the presentation the teacher will be able to:


- Identify key questions to ask vendors regarding cosmeceutical products and their ingredients 

- Examine labeling requirements for cosmeceutical products the FDA, CTFA and CIR. 

- Assess current ingredient technologies on the market today

- Create a “toolbox” for the student to us in the professional field. 
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Evaluation – The Key to a Better School and Happy Students Anastasia Usova 59 minutes 08/19/2011
School administrators and managers know that running a successful school is about leveraging the expectations of everyone involved; students, teachers, management, potential employers, regulatory agencies, and performance of each of those parties. The presentation will discuss how evaluation - a systematic determination of value against a determined set of standards – will improve the school’s operations and satisfaction of students and teaching staff.


At the conclusion of this presentation the teacher will be able to:

- Discuss the theories behind evaluation practices

- Analyze selecting the right evaluation methods and tailor it to the cosmetology/esthetic school’s needs

- Determine how evaluation methods help with student/ teacher performance

- Highlight the benefits of implementing and following through with the evaluation
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Got 10 minutes? Watch this webinar NOW. Your future may depend on it! Susanne S. Warfield 13 minutes 11/30/2012
Protecting your future as an Esthetician is not just about making money. Knowing and learning what your professional licensing, state regulatory boards and legislators are doing, or NOT doing is key to ensuring the future of our profession!


Bookmark your State Regulatory Board’s website in your browser and check it monthly for:

i) Board meeting dates and try to attend;

ii) Meet your State Regulatory Board members;

iii) Board minutes (if you didn't attend meeting);

iv) Review any press releases (if available);
iv) Bi-annually - Download & Review Rules & Regulations


*Check for revisions & dates - Download & Review Statutes

Hormonally Induced Skin Conditions Brenda Linday 60 minutes 08/19/2011
Teach your students the latest information on hormonal fluctuations that can trigger a number of skin concerns including acne, hyper pigmentation and changes in sebum production.  This comprehensive discussion will focus on when these fluctuations may occur, common presentations, and effective ingredients. We will explore treatment options that can clear multiple hormonally induced conditions that your students need to know.



At the conclusion of the presentation the teacher will be able to:

-  Discuss hormonal changes that occur throughout life

-  Identify skin conditions often triggered or worsened by hormonal shifts

-  Describe the internal cutaneous changes that take place in response to hormonal fluctuations

-  Explore topical ingredients proven to treat hormonally induced skin conditions



This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.

How Can I Teach Medical Esthetics, I’ve Never Worked in a Medical Setting! Susanne S. Warfield 50 minutes 03/13/2013
This presentation will provide the teacher with an inside look into what it’s like working with physicians in a medical practice or medispa. Learn what skill sets are needed to ensure your students understanding, from required medical terminology and the complex role they could play in a dermatology or plastic surgery setting. We’ll explore some of the legal and liability pitfalls of this type of environment that could save your student’s a lot of future confusion in their career and keep them from making the most common mistakes!




At the conclusion of this presentation the teacher will be able to:

- Describe the medical esthetic environment opportunities for the student.

- Recognize liability issues & regulations affecting medical esthetic relationships.

- Understand the importance of ethics in the medical environment.
- Apply the knowledge provided to create a basic medical esthetic curriculum.


This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.

How to be Charismatic Mona Green 50 minutes 08/19/2011
This presentation will provide the teacher with the specific skills to teach students and give them the competitive edge in today’s market. We will discuss use of body language, and describe the various learning types. Giving and receiving compliments, skills to remember names will also be explored.

 

At the conclusion of the presentation the teacher will be able to:

- Analyze the use of body language

- Identify and describe learning types

- Integrate word association skills

- Demonstrate charisma
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


How to Teach Your Students About Aromatherapy Crystal Baldwin 53 minutes 09/21/2010
This presentation will you give you the confidence to teach your students about aromatherapy and its applications in the treatment room. At the conclusion of this class you will be able discuss how professional essential oils are made and how to compare and contrast singled notes vs. blended oils.


At the conclusion of the presentation the teacher will be able to:

- Identify the origins of essential oils and recognize individuals who made significant contributions in the field of aromatherapy.

- Apply the use of essential oils in their practice.

- Discuss how essential oils are produced, and explain purity and chemical variations.

- Differentiate methods of application in the treatment room and be able to select the correct choice for the best outcome.
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.



 

 

Hyperpigmentation and Ethnic Skin Anji Wood 53 minutes 09/21/2010
This class will analyze melanocyte function and discuss the different types of hyperpigmentation in the various ethnic skin types. It will also provide the teacher with a better understanding of skin care interventions and medical treatments currently available to treat post-inflammatory hyperpigmentation (PIH). 

 

At the conclusion of the presentation the teacher will be able to:

- Review and discussion of melanin and the function of melanocytes.

- Discuss and define the different types of hyperpigmentation.

- Examine why skin of color has a tendency toward hyperpigmentation.

- Define post inflammatory hyperpigmentation (PIH). 
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Manual Lymphatic Massage – a Must-Have Component of Facial Procedure Education Natalia Doran 54 minutes 09/21/2010
Although the lymphatic system was briefly mentioned by Hippocrates as early as the fifth century BC, this part of the human anatomy has remained a scientific enigma well into the twentieth century. This presentation will explain the anatomy and components of lymphatic system as well as the benefits and appropriate usage of lymphatic massage during facial procedures.


At the conclusion of the presentation the teacher will be able to:

- Explain the anatomical systems affected by facial massage.

- Evaluate the benefits of manual massage.

- Discuss the components of proper technique.

- Identify appropriate use of massage during facial procedures.
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Motivating the Student–It Starts with the Teacher Traci Daly 57 minutes 03/13/2013
Teachers have a lot to do with their students' motivational level. A student may arrive in class with a certain degree of motivation. But the teacher's behavior and teaching style, the structure of the course, the nature of the assignments and informal interactions with students all have a large effect on student motivation.
At the conclusion of this presentation the teacher will be able to:


- Determine your personal behavior and teaching style.

- Discuss and evaluate the effects of motivation on learning styles.
- Create strategies for motivating students.


This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.

Oncology Esthetics – Do No Harm Morag Currin 53 minutes 08/19/2011
This presentation will define cancer and how it can metastasize throughout the body. Esthetic spa treatments that can alleviate cancer side effects will be explored. Teaching about the lymphatic system and how cleansing, massaging on the face, neck and décolleté during a treatment may be affected.  You will learn how to teach your students’ compassion, cancer awareness, and how to adjust esthetic protocols that take into consideration medications and supplements that cancer survivors must use for life.


At the conclusion of the presentation the teacher will be able to:

- Define cancer and metastasis

- Discuss the lymphatic system and its effects

- Illustrate the giving of compassion

- Summarize benefits of working with cancer survivors 
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Preparing Yourself to Teach Advanced Classes Judy Culp 62 minutes 09/21/2010
The field of esthetics is changing rapidly and constant updates are required. Schools offering training beyond the basic scope of practice are presented with teaching advanced modalities like exfoliation, microdermabrasion, facial toning, medi-spa technology, laser or IPL light therapy, alternative therapies and the list goes on.  One of the most intimidating parts of being the instructor is presenting new material, be it expanded science, technology or diversity of philosophy. This class will attempt to help you prepare for this challenge with confidence.




At the conclusion of the presentation the teacher will be able to:

- Identify the key components of the text topic.

- Evaluate teaching method options.

- Discuss & review key components with students.

- Develop methodology to evaluate learning.
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Raising Continuing Education Standards for Your Students Gayle Praechtl 52 minutes 08/19/2011
This class will provide the teacher with step-by-step instructions on submitting a continuing education application for approval. Learn what you need to know to raise the bar, have better success with your applications, and make valuable contributions to our industry.


At the conclusion of the presentation the teacher will be able to:

- Apply the appropriate steps that are necessary to submit a CE class for approval

- Choose educational objectives that reflect content effectively

- Recognize and know how to raise CE standards as a provider in the classroom

- Understand Commission on Accreditation’s (COA) standards to organize the information in an unbiased manner 
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Retail – A Tool for Increasing School Profitability and Students’ Business Skills Teddy Lester 63 minutes 08/19/2011
This class will identify skills to provide the knowledge students need to be successful in selling retail. We will review vital sales techniques, and examine the importance of retail sales in the esthetic setting. Basic principles of retailing and merchandising – a must for every student and school to be successful!


At the conclusion of the presentation the teacher will be able to:

- Define the principles of retailing and merchandising

- Describe ways to motivate students to learn to sell

- Recognize the importance of teaching retail selling to the student

- Define prescriptive selling and how to use the technique
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Seven Highly Effective Habits for the Adult Learner in a Vocational Setting Malinda McHenry 56 minutes 09/21/2010
This presentation will focus on the needs of today’s adult learner and effective teaching methods. We will discuss how to recognize the needs of today’s learner and evaluate classroom methodologies. Come learn how to enhance the learner experience and analyze the expected outcomes for your graduating students.


At the conclusion of the presentation the teacher will be able to:

- Recognize and discuss the career goal needs of the adult learner.

- Evaluate and incorporate new classroom motivational methods.

- Create a more synergistic team class environment by pinpointing and joining compatible adult behavior styles.

- Measure outcomes for the adult graduate, creating career portfolio’s to help the adult learner enter the job force successfully.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Spanning the Learning Spectrum Michelle D' Allaird-Brenner 60 minutes 09/21/2010
This class is designed to provide instructors with proven tools to implement into the classroom in order to guarantee that learners at every level have the chance to acquire necessary information and keep an entire class at a comparable learning pace. We will discuss the three key components to classroom success and mastering the teaching/learning experience.


At the conclusion of the presentation the teacher will be able to:

- Differentiate and summarize effective tools for developing lesson plans and create an experiential learning environment.

- Apply three new methodologies into their current classroom structure in order to warrant a change.

- Describe and explain requirements necessary to create a no compromise classroom and experiential learning environment.

- Integrate and prepare a lesson plan.
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


The Esthetician’s Role In A Medical Office Terri Wojak 54 minutes 09/21/2010
Working in a medical office is much different than working in a salon or spa. Not only are the treatments at a higher grade, there are many more regulations to abide by, as well as certain professional obligations to withhold. The level of professionalism will likely be at a higher standard as well. We will teach how the acronym “CHARGED” can guarantee an esthetician is professional in the workplace. CHARGED stands for Clothing, HIPAA, Advice, Responsibility, Gossip, Education, and Demeanor and is a fundamental component to any esthetician working in a medical office.



At the conclusion of the presentation the teacher will be able to:

- Provide an overview of the legalities of estheticians working with physicians.

- Explain the roles an esthetician may fill in a medical setting.

- Explain how an esthetician can build business in a medical office.

- Demonstrate the importance of professionalism in the student's career.
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Unknown Risk, Unseen Liability – The Importance of Infection Control - Leslie Leslie Roste 53 minutes 08/19/2011
This presentation will review the basics of the immune system and the potential pathogens that lead to illness. We will review infection control procedures and identify the difference between disinfection and sterilization. Review of state mandates of the various types of products will also be explored.



At the conclusion of the presentation the teacher will be able to:

- Discuss potential pathogens

- Evaluate infection control procedures

- Identify the disease process

- Evaluate behaviors to reduce pathogen exposure 
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


Updating Your Curriculum to Reflect the Needs of Estheticians in their Job Tasks Sherry Davis 54 minutes 09/21/2010
This presentation will help you as the educator/facilitator to update your curriculum that meet the needs to the job task analysis of estheticians to make them marketable in today’s industry. State regulations may not reflect more than a 600 hour licensing program, but you can enhance your existing program through beefing up your curriculum and adding an advanced program to your school.
 

At the conclusion of the presentation the teacher will be able to:

- Compare and contrast the NCEA’s 600 & 1200 job task analysis.

-  Examine and evaluate your school’s vision & direction.

- Identify curriculum requirements and needs of school.

- Apply the steps necessary to update your curriculum.
 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for NCEA members or $24.95 each for non-members. A CE Certificate will be issued.


View All Topics Covered

NCEA Certified Prep Webinars

Topics Include Instructor Length Air Date
Got 10 minutes? Watch this webinar NOW. Your future may depend on it! Susanne S. Warfield 13 minutes 11/30/2012
Protecting your future as an Esthetician is not just about making money. Knowing and learning what your professional licensing, state regulatory boards and legislators are doing, or NOT doing is key to ensuring the future of our profession!
 

Bookmark your State Regulatory Board’s website in your browser and check it monthly for:

i) Board meeting dates and try to attend;

ii) Meet your State Regulatory Board members;

iii) Board minutes (if you didn't attend meeting);

iv) Review any press releases (if available);

iv) Bi-annually - Download & Review Rules & Regulations
*Check for revisions & dates - Download & Review Statutes

Overview of the National NCEA Certification Program Susanne S. Warfield 35 minutes 12/14/2009
NCEA (National Coalition of Estheticians, Manufacturers/Distributors, & Associations) is a coalition of active skin care associations, companies & individuals, who have united to establish standards and best practices, and provide political representation for our profession to state legislators and state regulatory boards. Their mission is to represent the esthetic profession by defining and conveying standards of practice, while educating the industry and public. 
As part of their mission, they have launched a national program raise standards in the industr. A part of this goal is to certify estheticians. This webinar provides an overview of the certification program.

Section 1 - NCEA Prep Class - The Role and Characteristics of the NCEA Certified Professional Susanne S. Warfield 16 minutes 12/14/2009
This webinar provides an overview of Section 1 of the NCEA Training Manual - The Role and Characteristics of the NCEA Certified Professional. You will receive the most benefit from this program if have completed the Study Objectives and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.
Section 2 - NCEA Prep Class - Client Care and the Sciences of the Skin Susanne S. Warfield 32 minutes 12/14/2009

This webinar provides an overview of Section 2 of the NCEA Training Manual - Client Care and the Sciences of the Skin. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.

Section 3 - NCEA Prep Class - Professional Treatments Susanne S. Warfield 31 minutes 12/15/2009

This webinar provides an overview of Section 3 of the NCEA Training Manual - Professional Treatments. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.

Section 4 - NCEA Prep Class - Medical Professional Interaction Susanne S. Warfield 33 minutes 12/15/2009

This webinar provides an overview of Section 4 of the NCEA Training Manual - Medical Professional Interaction. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.

Section 5 - NCEA Prep Class - Risk Management Susanne S. Warfield 44 minutes 12/16/2009
This webinar provides an overview of Section 5 of the NCEA Training Manual - Risk Management. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.
Section 6 - NCEA Prep Class - The Business of Skin Care Susanne S. Warfield 26 minutes 12/16/2009
This webinar provides an overview of Section 6 of the NCEA Training Manual - The Business of Skin Care. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.
View All Topics Covered

Retailing

Topics Include Instructor Length Air Date
7 Habits of Highly Effective Retailers Patti Biro 35 minutes 03/20/2012
What is the secret of retail success? You probably visit a highly effective retail location on a weekly basis. You can learn what works for them and apply it to your spa, salon, or skin care studio. In this presentation we'll give examples of what works and why.

Learn tips, techniques and strategies that effective retailers use to attract, engage, and encourage the guest to buy  retail products.
The bottom line is learning how to achieve maximum sales per square foot and by learning and  practicing the 7 habits you can too!
Are You Upselling Maryellen Ferring 54 Minutes 08/21/2007
This one-hour program will provide participants the specific skills they need to create a positive environment where price doesn't matter and clients buy additional services.  Your staff will understand why customers buy and how to make them comfortable purchasing from you.  They'll understand why selling doesn't work and how they sell even when they don't realize it!  You'll walk away with a new buying environment at your spa and skills to increase revenue.  Your customer culture will be energized and your customers delighted. 

Your staff and your organization will learn how to become more successful by using the skills and camaraderie they develop during the session.  Take advantage of a unique opportunity for affordable training - without even leaving town. 

Cashing In On Holiday Sales Carol Philips 1 hour 17 minutes 09/16/2009
This dynamic class covers holiday promotions from A-Z -- why you should do holiday promotions, promotional pitfalls to avoid, when promotions should be offered, and how long they long they should last. Carol provides lots of tips on pricing and merchandising to ensure that your promotions are successful and that your cash register rings!

 

Carol's enthusiasm is contagious, so be prepared to sit down immediately and start planning your next promotion!
Designing Your Retail Power Sam Margulies 28 minutes 08/15/2011
Today more than ever, spas cannot afford not to optimize their revenues. Products retail sales are the Spa “bread and butter”. In this presentation, Sam defines the essential role of the science of designing retail sales, and gives a practical demonstration on how to use some simple principles to dramatically enhance the retail revenues, maximizing the “business bottom line” while supporting an unforgettable positive client’s experience.
Retailing for Massage Therapists Felicia Brown 46 minutes 03/04/2010
Truly successful massage therapists understand that serving their clients’ relaxation, pain relief and wellness needs usually goes beyond providing a technically great service. They also work to educate and provide appropriate recommendations for each client regarding treatments and products that address their specific concerns and needs. These insightful professionals provide a flawless blend of client care and customer service as well as improved results for their clients by creating both an in office and at home care treatment plan that will provide the client’s desired results. This course will help new and seasoned massage therapists understand how to provide even higher levels of client satisfaction by providing effective retail sales recommendations and achieve a stronger level of retail sales.
Retailing is Vital to the Health of your Spa Lisa Arnold 46 Minutes 11/21/2006
Your retail profit margin is so much greater than your service profits.  Does your staff get this and have you found unique ways to get them on the retailing recommendation bandwagon?
Spa Retail Therapy, Yes You Can Do It! Catherine Davalle 45 Minutes 06/16/2008

Everybody needs a little bit of retail therapy to lift the spirit, don’t you think so?! However, many therapists think they are not good at selling or even should not be selling. This fun introduction to retail therapy will change your mind. Looking at retail as an extension of the therapy and magic that happens in the treatment room, therapist will be empowered to explore the full capacity of their talent and provide the best treatments to their guests. Spa managers join in the fun to discover a new way to motivate your staff to increase the bottom line.

Tea Is a "Hot" Retail Item Kathryn Petty 20 minutes 02/05/2010
Tea is Hot! Introduce it as part of an enhanced spa experience which will please even your most discerning guest.
 

A simple pleasure like quality tea is underappreciated and underdeveloped in the United States. The time has come for Americans to explore and expect fine teas as part of their daily lives ... and your spa is the place to intoduce fine teas to your guests.

 

Kathryn shows you how to incorporate tea into an enhanced spa experience ... and then shares "conversation connections" to help drive retail sales. Your guest's pleasurable moment with a delicious cup of tea will very likely transform into a retail sale.

The Art of Massage Retail Alfredo Carvajal 55 minutes 06/04/2010
It is a matter of fact in the Spa Industry: almost 70% of all treatments provided in spas are massages. The bad part of the story: less than 5% of your retail revenues come from your massage department!
 

This class will introduce a simple, yet proven plan to get your Massage Therapy Team to embrace the benefits of retail recommendations.

 

During this class, you will learn about:

- The influence of your therapist's advice on your clients.

- How to integrate your therapist's opinions into your massage retail plan.

- The difference between sales and professional recommendations.

- A simplified recommendation plan that will guarantee continuity and growth.

- How to reward your team when goals are achieved.

View All Topics Covered

Skin Care

Topics Include Instructor Length Air Date
15 Facial Treatments You Can Perform For $25.00! Ellen Clark 36 Minutes 04/02/2009

Join Ellen Clark, founder of Control Corrective skincare, for an informative webinar demonstrating how you can offer your clients 15 minute a la cart facial treatments that can revitalize your business! 

Acne and Acneic Skin Anji Wood 1 hour 10 minutes 03/11/2010
Did you know that acne is the most common skin disease in the U.S. and that it affects nearly 17 million people, including one-third of all adult women? What does that mean for estheticians? That to be successful in your practice, you need to know how to treat the skin of your acneic clients.

This webinar provides a comprehensive overview of Acne and Acneic Skin. Some of the topics covered include: a
cne statistics and its economic impact; how comedones form; comedones, papules, pustules, macules, nodules/cysts; causes of acne and its triggers; acne myths; grades of acne; active ingredients used to treat acne; and tips for acquiring and managing the acne client.
Advanced Class - Skin Peel for Acne, Aging, and Hyperpigmented Skin Christine Heathman 67 minutes 09/01/2010
Join Christine Heathman for this advanced class in skin peeling. Christine reviews the structure of the skin and how photoaging of the skin is determined by by our heredity and our life style choices.

One of the primary reasons that clients request a peel is hyperpigmentation. Ms. Heathman explains what hyperpigmentation is, its causes, and how peels can improve its appearance. She also discusses acne and how peels can help bring it under control.

Ms. Heathman provides a detailed explanation of what peels are, how they work, and the stages of wound healing.

In order to select the appropriate peel for a client, the esthetician must take into consideration the following: the current condition of the ; Glogau photoaging classification; Fitzpatrick type; lifestyle; skin thickness; history of scarring, pigmentation, and skin care; current medications; and any allergies or immune disorders. Estheticians must realize that no single peel is suitable for all clients, and although superificial peels will correct superficial problems such as skin color or texture abnormalities, they will not correct deep problems.

Finally, for optimum results and maintenace of the results of a peel, the client must be educated about protecting the skin from further photoaging. Peeling is only one step in maintaining beautiful skin and continuing care is imperative. 
An Epidemic of Over-Exfoliation Florence Barrett-Hill 17 minutes 06/07/2010
“I have a concern; and that is, we are observing an epidemic of over-exfoliation in the beauty therapy industry. It is the “lets peel it” mind set that so many therapists have as a “first choice” treatment modality that is my greatest concern. 

It is as if the industry has forgotten that one of the ethics of the beauty therapy profession is to “preserve the integrity of the epidermis” at all times. Have we also forgotten that the epidermis, a major line of skin barrier defense contains many intricate systems that work in synergy with one another to protect the body? Florence Barrett-Hill 

Join Florence as she discusses the skin and its function as a defense mechanism against all of the environmental challenges we face every day. She explores the dangers of over-exfoliating the skin, how peel sshould be used as a tool, but not the only answer to skin care concerns, and the importance of repairing the skin before performing a peel.
Basic Label Reading for Eco-Conscious Salons and Spas Lisa Sykes 24 minutes 04/26/2010

Knowing why and how to read product labels is increasingly essential. Learn the important aspects to this “art” and be better prepared to answer your clients’ questions. This webinar is intended as a very basic introduction.

Building Your Male Clientele Ada Polla 30 minutes 03/02/2011
News Flash: Spas aren’t just for women!

Do you want to increase your male clientele but aren’t sure how? This intriguing webinar focuses on insights discovered by Dr. Barbara Polla during research she did for a book titled Les Hommes, ce qui les rend beaux” (Translation - “Men, What Makes Them Beautiful”.) The research resulted in some startling revelations about men and their views on their appearance and grooming. Ada Polla reviews a number of these insights and offers concrete actionable suggestions about what men really want at the spa, what aspect of their appearance is important to them, ways you can talk to men about their grooming and appearance, and how to market to men.

Changing Spa Services to Spa Experiences - The Wow Factor! Beth Hickey 44 minutes 11/19/2009
Learn how to turn facials and other spa services into Spa Experiences that will WOW your clients! Beth Hickey shares three simple steps that will enable you to create signature spa treatments or custom blends based on your clients’ needs, as well as the four basic steps of a spa experience.

In addition, Beth provides an overview of Spa Pantry® and shares some basic blending tips. She focuses on two of the most popular recipes in the Spa Pantry Cookbook and demonstrates how to use them to create an experience your clients will love! Unleash your creativity and wow your clients!

Chemical and Mechanical Exfoliation Anji Wood 62 minutes 03/29/2010
This webinar provides an over view of both chemical and mechanical exfoliation.

Topics include:

- History of chemical and mechanical exfoliation.



 

Chemical Exfoliation

- What is chemical exfoliation?

- Changes in the skin caused by chemical exfoliation

- Factors that determine the effectiveness of chemical exfoliation

- Preparing the skin for chemical exfoliation

- Glycolic acid - Features and Benefits

- Salicylic acid - Features and Benefits

- Lactic acid - Features and Benefits

- Jessner Peel - Features and Benefits

- Trichloroacetic acid - Features and Benefits

- Vitamin A Peel - Features and Benefits

- Mandelic acid - Precautions for chemical exfoliation
 

Mechanical Exfoliation

- Mild exfoliants

- Microdermabrasion

- Iontosonic
Contemporary Solutions for Contemporary Times: Part 1a – Electricity – the Basics Alexandra Zani 1 hour 4 min. 03/06/2014

This comprehensive webinar is a must for any esthetician who works with advanced esthetic equipment and needs to understand how the equipment works and how it affects the skin. It provides the background needed to understand other webinars in this advanced education series. (Titles include Catching the Light: Natural Biochemical Purposes; Human Energy and Biological Effects of Light; Aesthetic Technology: Iontophoresis (Galvanic), High Frequency, Sonophoresis; and LED, Lasers) This introductory webinar covers the basics of electricity from “A to Z”. Topics include the atom, magnets and electricity, magnetic forces, electrical circuits, forms of electricity, and electrical flow for galvanic and high frequency.

Contemporary Solutions for Contemporary Times: Part 1b - Electromagnetic Spectrum Alexandra Zani 46 minutes 03/22/2011
Join Alex Zani for the second part of “The Basics” series. These comprehensive webinars are a must for any esthetician that works with advanced esthetic equipment and needs to understand how it works and how its action affects the skin. It is recommended that you watch “Electricity – the Basics” prior to viewing this webinar. Topics covered include a definition of light and how it is measured, the principles of light, electromagnetic spectrums, and the relationship of light to biological functions. This webinar is the second in an advanced education series. 
Contemporary Solutions for Contemporary Times: Part 2 - Catching the Light Alexandra Zani 58 minutes 11/22/2011
Color is all around us -- in plants, animals, and in our own skin. Plant colors are of interest to us because of the antioxidants they provide in both our food and skin care products. Skin color is even more important. Skin color has its roots in a person’s race and ethnicity and Ms. Zani examines the role that melanocytes play in determining skin color. Why is this important? Understanding race, ethnicity, and skin color is critical to determining the proper treatments and products estheticians use in skin care services.
Contemporary Solutions for Contemporary Times: Part 3 - Aesthetic Technology - Iontophoresis (Galvanic), Sonophoresis, & High Frequency Alexandra Zani 1 hour 22 minutes 05/16/2011
This informative webinar covers Iontophoresis (galvanic), Sonophoresis, and High Frequency. Topics covered include:
- Iontophoresis

- History

- Principles of iontophoresis

- Results of iontophoresis

- The galvanic machine and how it works

- Biological Effects

- Indications for Use

- Contraindications & precautions

- Procedure

Sonophoresis

- Principles of sonophoresis

- How it works

- Effects


High Frequency

- Background information

- Electrodes

- Usage
Contemporary Solutions for Contemporary Times: Part 4 - Microcurrent Alexandra Zani 56 minutes 12/02/2011
In part 4 of the series, Alex Zani discusses electrical energy in the human body and its importance to our biological functions. She concludes by reviewing the principles, benefits, biological effects, contraindications, and results of electrocurrent therapy using microcurrent technology.
Contemporary Solutions for Contemporary Times: Part 5 - LED and Lasers Alexandra Zani 87 minutes 12/02/2011
In this final webinar of her series, Alex Zani discusses light therapies. LEDs (Light Emitting Diodes) can have chemical, biological, and psychological effects on the body. This webinar reviews how they work, their benefits, contraindications, and treatment. Ms. Zani also provides a basic tutorial for lasers, reviewing the terminology associated with lasers and the basics of how they function.
DermaSweep Laura McDermott 26 minutes 06/08/2011
The DermaSweep® is a multi-level particle-free micro-resurfacing system that uses bristles and vacuum for gentle, yet effective exfoliation. Learn how the DermaSweep is different from traditional microdermabrasion, its benefits, how it renews the skin, and protocols for using it with your clients.
Esthetic Client Psychology - An Inside Look at Spa Service Customers and What You Need to Know to Wow Them Douglas Preston 57 minutes 02/19/2010
Join Douglas Preston for this presentation that is packed full of insightful suggestions to help you determine what a client's expectations are when coming to you for a service, how you can improve your practice to meet and/or exceed those expectations, and steps you can take to ehance your client's experience and ensure that he/she becomes a client for life.

Although this presentation is directed toward estheticians, the knowledge Douglas shares is equally valuable to massage therapists and other spa professionals.
Ethnic Skin and Acne Anji Wood 39 minutes 03/30/2010
This webinar discusses the differences between ethnic skin and caucasian skin. Anji Wood discusses demographic and sociological factors that affect the development of acne in ethnic skin. She offers a protocol for the treatment of acne in ethnic skin and discusses products that can be used to treat acne in ethnic skin.
Fitzpatrick Skin Typing and Microdermabrasion Pam Hill 38 minutes 09/08/2011
Join Pam Hill as she reviews the 6 Fitzpatrick skin types and the expected skin response from a microdermabrasion treatment for each skin type. In addition, she reviews the benefits of microdermabrasion and contraindications, and provides before and after pictures for the treatment of congestion, acne scars, sun damage, and hyperpigmentation.
Free and Easy Ways to Promote Yourself and Get New Clients Felicia Brown 48 minutes 09/17/2012
Many estheticians fail to market themselves effectively due to a number of factors. One common complaint is not having enough money. Though many advertising opportunities are costly and simply out of reach for many practitioners, there are many free and inexpensive ways to attract new clients and stay connected to existing contacts, patients and clientele. Join Business and Marketing Coach Felicia Brown for 3 numerous practical, profitable promotions, actual case studies, and other creative ideas to fill your appointment book and bank account.

Getting Clients to Rebook Felicia Brown 38 minutes 04/08/2010
Learn how to create loyal, regular clients for your spa, salon, or wellness practice in the webinar - Getting Clients to Rebook. During this class, presenter Felicia Brown of Spalutions will share ideas and tips for filling up your appointment book, treatment room, and bank account. She'll also talk about how to create the best spa experience possible for your clients so they’ll return to see you again and again.
Gold Facial From Cosme Proud Kathy Limburg 25 minutes 09/17/2010
The Gold Facial is an advanced rejuvenation program that offers four simple steps to beautiful skin at any age: Gold Revitallizer, Gold Amber Rich Lotion, Platinum Deep Treatment, and gold Revitarich Emulsion. Using nano technology, the formulas are infused with real gold, amber, and platinum to emit negative ions that penetrate deep within the skin and help restore ionic balance. Cosme Proud means serious skin care for younger looking skin.
Got 10 minutes? Watch this webinar NOW. Your future may depend on it! Susanne S. Warfield 13 minutes 11/30/2012
Protecting your future as an Esthetician is not just about making money. Knowing and learning what your professional licensing, state regulatory boards and legislators are doing, or NOT doing is key to ensuring the future of our profession!


Bookmark your State Regulatory Board’s website in your browser and check it monthly for:

i) Board meeting dates and try to attend;

i) Meet your State Regulatory Board members;

iii) Board minutes (if you didn't attend meeting);

iv) Review any press releases (if available);
iv) Bi-annually - Download & Review Rules & Regulations


*Check for revisions & dates - Download & Review Statutes

Hyperpigmentation - From A to Z Ellen Clark 29 minutes 01/15/2010
This webinar covers all aspects of hyperpigmentation:

- What it is

- Types of hyperpigmentation

- Ways to minimize it

- Tips for treating it

- Active ingredients used in its treatment
Hyperpigmentation and Ethnic Skin Anji Wood 60 minutes 03/01/2010

Learn what makes ethnic skin different from Caucasian skin, and the differences in treating each.  This class will cover genetics of ethnic skin including melanocytes, moles, and susceptibility to sun damage. Glands, sebum production, acne, cell structure, hyperpigmentation, and ingrown hairs will be discussed, as well.  You’ll finish the course with a broader understanding of ethnic skin care, and the potential to increase your client base. This class also covers products from the Control Corrective Skincare line that can be used to treat hyperpigmentation in ethnic skin.

In Praise of Rituals Patti Biro 43 minutes 04/07/2010
A ritual is the observance or performance of actions or procedures in a set, ordered, and ceremonial way. The goal of this webinar is to encourage and inspire estheticians to evaluate the ways that they currently use rituals in their work environment and consider how to expand this into new areas. Ms. Biro reviews both the purpose and benefits of rituals and how estheticians can use them to achieve client satisfaction.
Increase Your Skin Care Service Sales Through Treatment Programming Douglas Preston 52 minutes 03/29/2010

Join Douglas Preston to learn how to increase your skin care service sales through Treatment Programming. Programming is a method for prescribing a treatment program for a client to achieve a specific set of result(s). Learn how Treatment Programming can help you sell more higher-end services, increase your retail sales potential, create a better professional treatment plan, escape the heavy series discounting trap, and put the value focus on the treatment results.

Introduction to Oncology Esthetics Morag Currin 20 minutes 02/08/2010
This class provides an overview to Oncology Esthetics - what it is, how the field has evolved, its benefits and rewards, and the importance of certification.
LED Light Therapy - Its Uses for Skin Care Donna Dodier 81 minutes 03/29/2010
Join Donna Dodier to learn about LED light therapy and its use for skin care treatments. This presentation covers the following topics:
- History of light therapy

- A definition of LED and its benefits for skin

- The science behind LED light therapy

- The difference between LED and lasers

- Red LEDs and their usage and benefits

- Blue LEDs and their usage and benefits

- Contraindications for LED light therapy

- Choosing the right LED equipment

- Frequent questions and answers about LED light therapy.
Making Your Client Consultation More Effective Suzi Beavers 23 Minutes 12/12/2008

Critical to providing effective care, the client consultation is the most important step to any treatment.  Learn how to conduct a useful consultation, choose the right treatments, and recommend home care that will fit your clients’ needs. This class will serve as a valuable tool in sharpening your consultation skills.

Managing Boundaries Teresa Yardley-Nohr 23 minutes 03/12/2012

Managing boundaries is an important component to the success of any profession. In your professional and personal world, you are managing boundaries on a continuous basis. Most times you may not even realize that you are doing so, but it is important to be conscious of the issues and the options that are available to handle boundary issues.



This webinar will cover the following topics:

- Defining boundaries and why they are important

- What can happen when situations arise with boundaries

- Boundaries with clients

- Boundaries with peers

- Boundaries with management/owners

Menopausal Skin Ellen Clark 38 minutes. 01/29/2010

This presentation provides background information about menopausal skin including changes to the skin that occur during menopause and how you can help your client deal with those changes. It also discusses how to market your services to this target group, and interpersonal and sales strategies that you can use to engage menopausal and post-meopausal clients.

Microdermabrasion - Why it's so Popular Suzi Beavers 46 Minutes 03/27/2009
Learn why microdermabasion is still popular, and why it has outlived all of the other exfoliating machines on the market that come and go. Would you like to have an educated answer when your clients ask you what microdermabrasion really does? Make use of your machine and grow your business by offering various microdermabrasion treatments, either alone or along with peels, facials and other services that you offer. If you don’t have a machine, learn what to look for when you buy one.
Overview of Microdermabrasion Laura McDermott 33 minutes 03/22/2010
This comprehensive webinar covers all aspects of microdermabrasion including:

- What is Microdermabrasion?

- History of Microdermabrasion

- Microdermabrasion Today

- Microdermabrasion Mediums

- How Microdermabrasion Renews Skin

- Skin: Structure of Epidermis & Dermis

- Patient Consultation & Selection

- Benefits of Microdermabrasion

- Microdermabrasion Protocol

- Microdermabrasion in Your Practice
Oxidants, Skin Aging, and Antioxidants: A Review Ada Polla 1 hour 7 minutes 11/01/2010

Join Ada Polo as she provides a comprehensive review of oxidants and antioxidants and how they relate to skin aging. The presentation provides a high level review of intrinsic and extrinsic aging and the effects of environmental aging. Other topics in this informative presentation include the role of oxidation and oxidative stress as a major factor in skin aging, both chronological and environmental; the role of iron in skin aging; heat shock proteins and how they help protect cells; the role of endogenous and exogenous antioxidants and how they help the body defend itself against oxidative stress; and phytoantioxidants and their use in skin care products to well fight the effects of environmental stress.

Professional Skin Care for Mature Skin Anji Wood 90 minutes 08/06/2012

Join Anji Wood for an in-depth look at mature skin. Anji explores the two types of aging – intrinsic and extrinsic and their effects. She reviews the signs of aging as well as ways you can minimize the effects of extrinsic aging. In addition, the webinar delves into professional facial treatments for aging skin, some of the facial equipment that is used to treat mature skin, suggestions for working with clients with mature skin, and active ingredients that are used to treat mature skin.

Quasar Photo Therapy - Its' Uses for Skin Care Donna Dodier 44 minutes 04/07/2010

Phototherapy offers benefits for the skin that aren't attainable through other skin care regimens. It complements other skin care treatments, is easy to use, and offers noticeable results after the first treatment. This webinar covers the LED PowerPacks from Quasar, their features and benefits, and how they are used to improve your clients' skin. Quasar units have a broad range of applications, and LED therapy is painless and safe and there are no negative side effects or down time.

Reading You Clients to Build Your Esthetic Business Terri Wojak 27 minutes 02/04/2010
This class reveals the secret of being successful in cosmetic medicine and esthetics -- reading your client!  If you can figure out your client's personality type, you will not only be able to provide them with better service, you will produce satisfied clients who are more like to become repeat clients.
 

Terri introduces you to typical esthetic clients -- "satisfied Sally", "know-it-all Nancy", "bitter Betty", and "Wendy wants it all". Join this webinar to meet them as well as the rest of their friends. Terri not only introduces you to them, she tells you how to work effectively with each personality type!  

Rosacea/Sensitive Skin Anji Wood 70 minutes 05/01/2012

Approximately 14 million Americans suffer from rosacea, but most people don’t even know what it is. In this comprehensive webinar, Anji Wood covers possible causes of rosacea, its symptoms, the types and stages of rosacea, its tripwires, ways to manage it, and ingredients in skin care products that are beneficial for helping to manage rosacea symptoms.

Simple Product Descriptions Douglas Preston 40 minutes 07/29/2010
Learn some very simple and effective skincare product use descriptions that will help you confidently sell homecare items to your spa customers. Douglas Preston has turned complex regimens into easy-to-say and do steps everyone can understand. You'll remember the tools in this webinar long into your career and they'll make money for you the entire time! be sure to join us for this fascinating and eye-opening educational experience!
Skin Care 101: Get Back to the Basics Suzi Beavers 57 Minutes 12/11/2008

During this class you will learn the functions, physiology, and histology of the skin plus how to identify skin types. The instructor will also approach treatment goals to alleviate skin conditions such as hyperpigmentation, rosacea, and acne, as well as how to address them with active ingredients.  Get back to the basics with this informative webinar for a “brush up” and gain a little more confidence in the treatment room.  

Sustainable Skin Care Brenda Brock 1 hour 11 minutes 03/11/2010
One definition of sustainability is: meeting the needs of the present without compromising the ability of future generations to meet their own needs.

Join Brenda Brock to learn more about sustainable skincare and the Farmaesthetics story. Coming from a farm background, Brenda has formulated her skincare products using natural ingredients. Her recipes utilize the healing properties of herbs and flowers (without synthetics) to restore and maintain health and beauty. 

In addition to reviewing the Farmaesthetics story, Brenda provides an overview of each of her natural skin care products detailing the benefits and uses of each.
The 411 on an Esthetician's Liability Jesse Cormier 42 minutes 02/25/2010
Do estheticians really hurt clients? Do you know the top ten ways to reduce risk for your clients? Does your spa or salon provide enough insurance coverage to protect your personal assets and cover your legal defense?

Accidents do happen, even to the most skilled and conscientious practitioners. Product interactions, equipment failures, allergic reactions, burns, slips and falls can happen anywhere and that's a worry in our litigious society. In this session, you will find out how to reduce the risk of mishaps, how to respond if a client is injured by a treatment and how to protect your practice and reputation. Considerations prior to purchasing liability insurance coverage will be discussed. A must for anyone serious about protecting their investment in their education, career and personal assets.
The Keys to Choosing and Caring for Your Implements Lesley Rollo 17 minutes 02/23/2010
Join Lesley Rollo to learn about selecting and caring for your skin care implements. With tweezers, it is important to select the tip style that is right for you - Lesley reviews each tip style and its use. You will also learn how to do a quality assessment that will enable you to select a top performing tweezer.
The Medical Autoclave Kathy Limburg 26 minutes 09/15/2010

Steam sterilization or autoclaving is the preferred method for eliminating the risk of cross infection through contaminated instruments/implements. The Medical Autoclave is one of the best-selling and most cost-effective automatic autoclaves available. This webinar covers the features of the Medical Autoclave, basic usage instructions, "dos and don'ts", and troubleshooting tips.

The Most Crucial Part of Your Treatment: Skin Typing and Client Consultation Tina Zillmann 1 hour 34 minutes 01/28/2011
The most critical components to every facial treatment are consultation and skin typing. Do you know why these two pre-treatment steps are important? More importantly, do you understand the underlying components to each question asked? Following the guidelines presented in this comprehensive webinar can help you provide great treatments and care for your client and protect them from any unwarranted damage. Ms. Zillman covers important consultation questions and considerations for the following treatments: chemical peels, microdermabrasion, ultrasound treatments, and facial waxing.
The New Esthetician: How To Begin Your Practice and Impress Like a Seasoned Pro! Douglas Preston 33 minutes 12/04/2009
New estheticians have the challenge of building their clientele while trying to earn a living wage. This webinar provides some creative options that will allow you to take charge of your skin care career, build your client base, and truly succeed!
The Role of Iron in Skin Aging Ada Polla 36 minutes 03/02/2011
Why do women live longer than men? Tradition says that it due to less stress, but new research leads us to believe that it is because women tend to have less iron in their bodies than men.

Join Ada Polla as she discusses the role of iron in aging. You’ll be surprised at what you learn. She mixes a taste of science and theory about the role of iron as a catalyst in the creation of free radicals in the body with down to earth recommendations for ways to reduce iron chelators through life style changes. Her revelations will have you checking out your multi-vitamins and adding blueberries and green tea to both your diet and your skin care products.

Ultrasound Technology: Iontosonic Machine Anji Wood 44 Minutes 04/21/2008
The Iontosonic is an extremely versatile, multifunctional skin care system for the face and upper chest.  It is the ultimate skin-resurfacing tool and can be used on all skin types.  It is as effective as microdermabrasion without the associated disposal issues of getting rid of used crystals and does not harm live skin cells.  Learn how to incorporate this state-of-the-art machine designed by dermatologists and plastic surgeons into your spa menu. 
Winter Skin Care: Face the Cold Ada Polla 19 minutes 01/16/2012

Winter weather creates dry, flaking skin that is rough, red, and itching. Join Ada Polla as she provides 10 tips for turning winter skin into skin that is calm, hydrated, and beautiful!

View All Topics Covered

Society of Dermatology SkinCare Specialists

Topics Include Instructor Length Air Date
Acne Update James Fulton 56 minutes 06/04/2010
Acne remains a teenager’s worse four-letter word. This presentation will debunk the acne myths and establish that acne is genetic. Initial treatment is topical and consists of benzoyl peroxide cleansers, alpha hydroxyl toners and vitamin A conditioning lotions. Boosters may include acne surgery, chemical peels, oral antibiotics or isotretinoin. New therapies such as LED lights and Fraxel® lasers will also be discussed. 1.0 CE.

 

At the conclusion of this presentation the skin care specialist will be able to:

1) Understand the pathogenesis of acne.

2) Apply treatment decisions based on the grade of acne.

3) Employ boosters as needed to continue the patient’s progress.

4) Recognize appropriate light and laser therapies.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

Adding Private Label to Your Practice Cheryl Whitman 52 minutes 03/13/2013
Build your relationships based on trust by offering at-home skin care products – including Physician Branded Labels – create awareness of who you are and what services you offer. You are in the perfect position to take advantage of the benefits and this industry has to offer, which includes increased revenue and a stronger relationship of trust with your patients.



At the end of this presentation, the skincare specialist will be able to:

-  Understanding marketing basics of your own products to increase profit margins.

- Increase understanding of your own products/ingredients that you use and sell.

- Create awareness of who you are and what other services you offer.
- Realize the benefits and opportunity to “go home” with your patients.

Are you Compliant? Leslie Roste 53 minutes 03/13/2013
This presentation will provide a review for the SkinCare Specialist on the immune system and the potential pathogens that can be found in a dermatology practice. We will evaluate your practice’s infection control procedures and areas of OSHA compliance: Bloodborne Pathogens and Hazard Communication standards. Review of regulatory state board mandates will also be explored to ensure compliance.



At the end of the presentation the SkinCare Specialist will be able to:

- Evaluate their practice infection control procedures.

- Identify the disease process and routes of infection.

- Evaluate behaviors to reduce pathogen exposure. 

- Understand regulatory compliance issues at the state and federal level.
Botanicals in Dermatology: Understanding Herbal Medicine in Skin Care Emily Fritchey 71 minutes 06/04/2010
Patients and consumers are asking for plant-based preparations and effective, natural alternatives to conventional drug therapy for common skin conditions. Effective botanical treatments do exist – and may be incorporated into your practice to meet patient demand and complement dermatologic treatments. Get the facts, and take your practice to the next level of health and wellness. 1.0 CE.


At the conclusion of this presentation the skincare specialist will be able to:

1) Understand inflammation and the pH connection: Environmental causes and nutritional solutions.

2) Identify safe and effective botanical solutions for common skin disorders.

3) Understand the actions and pharmacology of herbal extracts and their clinical applications.

4) Understand herbal medicine and its application in skin care and wound healing.



This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

Cell Deficiency and the Benefit of the Mushroom Patricia Martorana 50 minutes 03/13/2013
Traditions of healing are now redefined and mushrooms are making an impact on the aesthetic industry. They have the ability to normalize the skin’s pH and remove inflammation. Mushroom stem cells act like super sponges that eliminate toxins from the skin, making them ideal to combat environmental stress. They contain a power-house antioxidant that enhances cellular recovery from environmental surroundings.



 

At the end of this presentation, the skincare specialist will be able to:

-  Analyze and assess free radical damage and cell deficiency.

- Recognize the use of medicinal mushrooms in ancient traditions.

- List the five key mushrooms, their functions, and how they are making an impact on the aesthetic industry.
- Distinguish how stem cell technology can be applied in treatments to replenish healthy skin cells.

Combining Lasers and Esthetic Services Terri Wojak 52 minutes 08/08/2011
The role of the skincare specialist in pre and post laser care is often essential to the success of the treatment itself. Understanding the patient concerns and educating them on how to best care for their skin and condition is paramount. Skin treatments intra- laser can be helpful for a number of dermatologic treatments and requires evaluation and planning with the physician’s treatment. 1.0 CE through February 7, 2014.
At the end of the webinar the SkinCare Specialist will be able to:

1) Understand types of laser and light therapy treatments.

2) Formulate pre, intra and post care treatment plans.

3) Evaluate patient concerns.

4) Differentiate treatment plans based upon device and indication.






This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

Cosmeceutical And Prescription Products: Combining Safely And Effectively Michelle Goldsmith 71 minutes 03/13/2013
Prescription medications have long been the standard of care for many skin conditions. It is becoming evident that achieving and maintaining healthy skin requires a holistic treatment plan for each patient. Customized daily care regimens that address each patient’s unique skin challenges can provide more dramatic outcomes than can be attained with prescriptions alone. A skin health education process with each patient also will assist them in maintaining their results long-term.

 

At the end of this presentation, the skincare specialist will be able to:

- List the most commonly used prescription medications for cosmetic skin concerns, such as acne, hyperpigmentation, rosacea and visible aging.

- Discuss the mechanism of action of commonly used prescription medications.

- Learn optimal cosmeceutical regimens that work in tandem with medications to benefit each patient’s unique skin health needs.

- Elucidate the cosmeceutical ingredients beneficial to various skin concerns, and those to avoid.
Cosmetic Chemistry for the SkinCare Specialist Ivana Veljkovic 66 minutes 06/04/2010
The ever-evolving aesthetics industry is consistently being introduced to new and exciting ideas for treating the skin. With all that is available, it can often be difficult to determine which products will be effective. Developing a basic understanding of cosmetic chemistry is an excellent way to ensure that formulations are stable, utilize appropriate percentages of active ingredients and penetrate properly into the skin. 1.0 CE.
 

At the conclusion of this presentation the skincare specialist will be able to:

1) Describe the basics of cosmetic chemistry.

2) Discuss the importance of proper formulation.

3) Analyze product ingredients on a label.

4) Recognize formulations that use active ingredients.
 




This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

Federal And State Issues That Will Affect Your Laser Practice Gus Anibarro 53 minutes 06/04/2010
This presentation will overview the federal and state regulations that a laser practice needs to be aware of in order to practice safely on the consumer. Learn which federal agency has oversight on equipment and employee safety issues. Understand what state agency protects the consumer through operator licensing and/or certification. 1.0 CE.
 

At the conclusion of this presentation the skincare specialist will be able to:

1) Recognize federal and state regulations affecting their laser practice.

2) Apply the knowledge in order to maintain or become compliant.

3) Identify the state agency that protects the consumer.

4) Understand the importance of laser safety.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


 

From Innate Immunity to Smart Peptides Tim Falla 70 minutes 06/04/2010
This presentation will provide a description of the field and an insight into the activities, uses and future of these innovative new molecules. Many people have heard of “peptides” but few understand their origins and application to dermatology and skincare.1.0 CE.
 

At the conclusion of this presentation the skincare specialist will be able to:

1) Understand the essential role peptides play in healthy skin.

2) Compare the wide range of processes that can be affected by peptides in dermatology.

3) Analyze the science behind the array of peptides.

4) Recognize innovative new molecules used in skincare, OTC and Rx products.
 
 




This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

Getting Noticed: Using Special Events and Education to Attract Patients Patti Biro 59 minutes 08/08/2011
Well crafted and planned special events and educational forums can drive new patients, help retain current patients and promote referrals. These kinds of events take the mystery out of your services, and provide a friendly and welcoming “low risk” opportunity for potential patients to learn about you. This presentation will cover the seven keys to planning and promoting a successful event to build your esthetic practice. 1.0 CE through February 7, 2014.
At the end of the webinar the SkinCare Specialist will be able to:

1) List the three “Ps” of a successful a special event/educational event.

2) Describe two reasons why potential patients resonate with educational seminars.

3) Identify at least two potential partners who can bring value to a special event/education

4) Review the key benefits for staff when special events/educational events are part of the marketing mix.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


Let the Light Shine On! Entering the Light Therapy Market Kate Riley 53 minutes 06/04/2010
This presentation will provide an introduction into phototherapy for the skin care specialist who is not presently offering this procedure. We will discuss the underlying theory of light-based therapy; the differences in how light is generated and the benefits and limitations of each type of modality. 1.0 CE.
 

At the conclusion of this presentation the skincare specialist will be able to:

1) Summarize basic phototherapy theory.

2) Discuss the differences in light-based modalities.

3) Compare Laser, Intense Pulsed Light (IPL), and Light Emitting Diodes (LED)

4) Evaluate if phototherapy can work in their practice.
 



This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

Meeting Expectations Of Your Practice As Well As Your Patients Pamela Matheny 54 minutes 08/08/2011
How does the skincare specialist balance the competing needs of patients, employer and other staff, in today’s busy medical practice in challenging economic times? Sometimes, meeting the needs of everyone involved can be frustrating and may affect patient satisfaction. This presentation will provide information about keeping balance in competing needs and protecting your value. 1.0 CE through February 7, 2014.
At the end of the webinar the SkinCare Specialist will be able to:

1) Understand the need to balance competing needs.

2) Develop and encourage engagement of all staff.

3) Define leadership responsibility for role modeling desirable behaviors.

4) Identify how social exchange theory influences provider/patient/employee/leader interactions.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


Organics in the Physicians Office Patricia Scherven 53 minutes 08/08/2011
The trend of using organics and in-organics in the physician’s office will be explored. Consumers are aware, and will ask the skincare specialist the benefits and concerns of using these ingredients and products. The direction in which these compounds: natural, unrefined oils and flower essences along with beliefs and health issues will be discussed. 1.0 CE through February 7, 2014.
At the end of the webinar the SkinCare Specialist will be able to:

1) Describe the difference between organic versus in-organic.

2) Evaluate the ingredient’s safety factors,

3) Explore the future of organic ingredients in your practice.

4) Recognize the marketing challenges.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


Patient Selection and Optimization of Outcomes Loretta Ciraldo 69 minutes 06/03/2010
This presentation will give the medically based skincare specialist in-depth insights into patient selection, optimization of outcomes, and possible risks in a number of cosmetic procedures offered in the cosmetic dermatology office. Focus will be on injectable fillers, lasers, peels, and prescription formulations with rejuvenation potential. 1.0 CE.

 

At the conclusion of this presentation the skincare specialist will be able to:

1) Explain the types and patient results of injectable fillers.

2) Discuss current and future development in lasers.

3) Educate their patients about rejuvenation topical prescription formulations.

4) Recognize correct procedure and desired results of peels.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


Simple Steps to a Booming Business Richard Linder 62 minutes 06/04/2010
This is a highly competitive industry where long-term success can easily come from low-cost investments with high impact. Ensuring positive experiences, creating innovative networking opportunities and regularly participating in personal skill-building activities are relatively simple and inexpensive ways to develop a successful business. Entrepreneur Richard Linder will discuss multiple business-building strategies to fit every practice, outlining some of the most effective ways to increase income and shore up client bases. 1.0 CE.
At the conclusion of this presentation the skincare specialist will be able to:

1) Identify the most effective low-cost investments for successful business building.

2) Recognize the importance of relationship building with patients.

3) Plan on outside networking opportunities.

4) Access effective continuing education to build experience and trust.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


Skin Cancer Screening for the SkinCare Specialist Estee Psaty 55 minutes 08/08/2011
The esthetician can be the first line of defense to take an active role in skin cancer screenings. This interactive presentation will consist of a combination of clinical images and case-based scenarios that will demonstrate the clinical characteristics of melanoma, squamous cell carcinoma, and basal cell carcinoma. Skin cancer prevention including sun safety and associated risk factors will be discussed. 1.0 CE through February 7, 2014.
At the end of the webinar the SkinCare Specialist will be able to:

1) Understand key clinical characteristics of skin cancer.

2) Discuss the relevant risk factors for each of the skin cancer subtypes.

3) Explore some useful tips in approaching mysterious lesions.

4) Discuss skin care prevention and sun safety.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.


Skin Management Programs Using Advanced Technologies Alexandra Zani 55 minutes 06/04/2010
 
The use of advanced technology can add light years in results for numerous skin conditions, especially rejuvenating aging skin. This presentation will explore skin management programs using examples that include lifestyle and nutrition modifications. Understanding their use and biological effects in the skin, are the first rung in the ladder of success when making the right choice for correcting skin conditions.1.0 CE.

 

At the conclusion of this presentation the skincare specialist will be able to:

1) Describe the physics of micro current and light based technology.

2) Understand the biological effects of light therapy and micro current in the skin.

3) Explore how these new technologies can make a difference in skin conditions.

4) Demonstrate how to
 build a new model for skin condition management programs. 

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.
Smart Solutions For Clearing Acne Jennifer Wild 62 minutes 08/08/2011
Acne is a major source of frustration for patients, and each case is as varied as the patient. By identifying the main causes, role of hormones, and stress in the development and severity of breakouts, the skincare specialist will be able to design comprehensive treatment plans that cater to the individual cutaneous needs of each patient. 1.0 CE through February 7, 2014.
At the end of the webinar the SkinCare Specialist will be able to:

1) Discuss the typical pathology of acne, as well as the potential role of hormones and external factors.

2) Identify topical ingredients proven to counteract the internal causes of acne.

3) List examples of comprehensive daily care and in-office treatment plans for multiple acne cases.

4) Review clinical trials involving patients with various types and severity levels of acne.

 

This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

The Benefits of Proper Employee Selection Jay Shorr 67 minutes 03/13/2013
Attendees will learn how to gain, train and retain quality staff members and understand the costs associated with all of the above items, grow their practice by allowing their employees more autonomy. In addition, attendees will learn how to handle infectious employees and proper and legal methods of eliminating them.



 

At the end of this presentation, the skincare specialist will be able to:

- Describe what makes a quality employee.

- Recognize how to recruit, train, and keep quality employees.

-  Examine the costs associated with gaining and training a quality employee
- Manage how to handle infectious employees and legal methods of eliminating them.

The Legal & Ethical Implications of Working in Med Spas Alex Thiersch 60 minutes 03/13/2013
This webinar will focus on the role of skin care specialists in med spas. An experienced lawyer will provide an overview of the med spa business, discussing how to succeed in this industry while working legally and ethically within the confines of Federal and State laws. This webinar is ideal for estheticians, cosmetologists, and skincare specialists.



 

At the end of this presentation, the skincare specialist will be able to:

- Learn what defines a med spa and about the guidelines that govern the med spa industry.

- Outline the role of estheticians, cosmetologists, and skincare specialists in the med spa setting and what types of treatments and procedures skincare specialists can and cannot perform.

- Examine the regulatory issues concerning the med spa industry such as fee-splitting, improper ownership structure, corporate practice of medicine, lack of physician supervision and delegation, and false or improper advertising of professional medical services.
- Describe ways estheticians, cosmetologists, and skincare specialists legally fit into the med spa setting.

What You Need to Know About Patient Confidentiality Padraic Deighan 59 minutes 06/04/2010
 
This class will review HIPPA and recent expansion and amendments to it. We will also review HIPPA applicability to non-medical procedures and why this important for estheticians working in medical setting. Bring your practice questions on patient confidentially protocols to implement in your office. 1.0 CE.

 

At the conclusion of this presentation the skin care specialist will be able to:

1) Identify HIPPA issues.

2) Implement updates and understand the expansion of HIPPA rules.

3) Apply HIPPA in various situations.

4) Distinguish non-medical treatments and HIPPA applicability





This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.

What You Need to Know Before Adding Permanent Cosmetics to Your Practice Marie Piantino 72 minutes 06/04/2010
This presentation will explore federal and state regulations of permanent cosmetics to your practice. Equipment considerations including the device and the pigments used for procedures. We will review the precautions and Contract indications as well as possible post-procedure complications. 1.0 CE.

 

At the conclusion of this presentation the skin care specialist will be able to:

1) Identify regulations that may affect your practice of permanent cosmetics.

2) Compare devices and pigments used for the procedure.

3) Understand the importance of training and safety standards.

4) Evaluate the use of marketing materials to your patients.
 



This webinar has been approved for 1.0 CE by the NCEA Commission on Accreditation (COA). It is only $19.95 each for SDSS members or $24.95 each for non-members. A CE Certificate will be issued.
View All Topics Covered

Spa Greening

Topics Include Instructor Length Air Date
Basic Label Reading for Eco-Conscious Salons & Spas Lisa Sykes 24 minutes 04/26/2010

Knowing why and how to read product labels is increasingly essential. Learn the important aspects to this “art” and be better prepared to answer your clients’ questions. This webinar is intended as a very basic introduction.

Client Acquisition in Today's Eco-Conscious World Jeannette & Randy Kravitz 56 minutes 06/22/2010
Learn how to reach the fast growing "Lifestyle of Health and Sustainability" (LOHAS) consumer market estimated at 30% of the adult US population! Today's clients are looking to support businesses actively involved in contributing to positive social change; particularly those helping to improve the health and welfare of our children. Explore how to stand apart in your local market. We'll show you how to grow your business by obtaining new spa clients, while adding value to current client relationships and unifying and incenting your staff!

 

Note: The video included in this presentation that did not run may be viewed at www.peacespa.org\presskit\


Creating a Sustainable Spa CiCi Coffee 17 minutes 07/29/2010
Join CiCi Coffee to learn how NaturalBody at Brookhaven utilized sustainable products and materials to open a spa based on sustainable principles.
Green Spa Operations Rhana Pytell 45 Minutes 07/03/2008
Where to begin?  Small steps can make a big difference and this webinar will include interviews with spa owners who are benefiting from a variety of green initiatives introduced into their operations. 
Greening the Personal Products Industry Mark Wuttke 57 Minutes 06/26/2008
Sales of natural body care products grew from $499 million in 2004 to $685 million in 2006 - an increase of  37 percent, according to the consumer products research firm Mintel.  This growth is projected to continue as consumer demand supports "natural" products.  But what do "natural" and "organic" mean?  How is the industry regulated and how can we be best informed in making product selection decisions for our spas?