At Universal Companies, we are proud of our 97.3% fulfillment rate. Most orders received by 3 p.m. EST ship the same day. Order can ship only to a non-PO address in the Continental United States, Alaska and Hawaii. It is our goal that you never lack for the items that you need to perform your services.
Shipping Options:
We offer the following shipping options:
- Standard UPS Ground for delivery within 5-7 business days
- Express 3-5 Day guarantees delivery within 3-5 business days.
- Second Day guarantees delivery within 2 business days.
- Next Day Saver guarantees delivery the next day before noon.
- Overnight Air guarantees delivery the next day before 10am.
Please note that items shipped Fridays via Next Day Saver or Overnight Air will arrive the next business day.
White Glove Shipping:
Let us help you with the delivery and placement of large equipment, like massage tables and pedicure thrones. Universal Companies White Glove Delivery Service includes the following services:
- Notification call or scheduled appointment prior to delivery
- Lift gate at delivery
- Minor assembly
- Delivery up 2 flights of stairs
- Placement of the item where you designate in your treatment room or area
- Removal of all shipping debris (shipping pallet, cardboard, and protective wrapping)
White Glove delivery service fee is $250.00, in addition to freight charges. For more information, please call us.
Special Shipping Information:
- Please note that expedited shipping of Hazmat items will incur an additional Hazmat fee.
- Please see Returns Policy for a complete list of items that are non-returnable.
- When returning an item, the customer is responsible for the shipping fees.
About Tax Exemptions:
Taxes: Universal Companies does charge retail tax. If you have a resale certificate please email us at info@universalcompanies.com to receive a tax exempt form.
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