Customized Training Delivered to your Spa.
Now you can have the training, the way you want it, where and when you need it.
We start by doing a Needs Assessment, listening carefully to your specific challenges. We then match your specific needs with one of our network of educators who will create a customized curriculum just for your facility. Your educator will deliver the training in one of two ways:
1 . Hands-On at your spa facility
Your trainer will contact you to pre-arrange the details and then travel to your facility to conduct hands on training for your staff. Custom Hands on Training is $750.00 per day, and includes all travel expenses within the continental US when scheduled at least 21 days in advance.
2. Via Video Conference
A phone line and computer are all you need to conveniently and affordably provide the training you need to your staff. Your trainer will customize your program and deliver it in 1 hour segments at the time you designate. Up to 100 of your staff may call into the private number to receive the training.
Custom Webinar Training is $100.00 per hour of training.
Our Industry Educators can create programs to help your staff in the following areas:
From upselling and retail techniques to client retention, educators can hone in on your specific business issues, and offer you and your staff solutions that will increase your bottom line. Treatment Skills Need help with a particular service? Our experts can assist you with any aspect of Advanced Skin Care Techniques, Spa Mani/Pedi, Massage and Bodywork, Aromatherapy, and many other specific spa treatments.
Equipment or Product Knowledge
Make the most of your investment by educating your staff on the features, applications and benefits of your equipment and products. Includes Room Set Up and Preparation, Equipment Operation, Treatment Options, Menu and Package Recommendation, Equipment Cleaning and Maintenance, Marketing and Promotional Strategies.
Universal Companies is committed to providing quality education by some of the industry's most distinguished educators. We have targeted key topics to cover everyone's needs, from business owner or manager to skincare professional or therapist.