Product Training – Universal Companies
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Customized training delivered to your spa.

Now you can have the training you need, the way you want it, and where and when you need it.

We start by conducting a Needs Assessment, listening carefully to your specific challenges. We then match your specific needs with our network of educators who will create a customized curriculum just for your spa. Your educator will deliver the training in one of two ways:

1) Hands-On Training at Your Spa

Your trainer will contact you to prearrange the details and then travel to your facility to conduct hands-on training for your staff. Custom hands-on training is $750.00 per day, and includes all travel expenses within the continental US when scheduled at least 21 days in advance.

2) Training Via Video Conference

A phone line and computer are all you need to conveniently and affordably provide the training you need to your staff. Your trainer will customize your program and deliver it in one-hour segments at the time you designate. Up to 100 of your staff may call into the private number to receive the training.

Customer webinar training is $100.00 per hour of training.


Our industry educators can create a program to help your staff in the following areas:

Business Skills

From upselling and retail techniques to client retention, educators can hone in on your specific business issues, and offer you and your staff solutions that will increase your bottom line.

Treatment Skills

Need help with a particular service? Our experts can assist you with any aspect of advanced skin care techniques, spa mani / pedi, massage and bodywork, aromatherapy, and many other specific spa treatments.

Equipment or Product Knowledge

Make the most of your investment by educating your staff on the features, applications, and benefits of your equipment and products. Includes Room Set Up and Preparation, Equipment Operation, Treatment Options, Menu and Package Recommendation, Equipment Cleaning and Maintenance, and Marketing and Promotion Strategies.

Universal Companies is committed to providing quality education by some of the industry's most distinguished educators. We have targeted key topics to cover everyone's needs, from business owner or manager to skin care professional or therapist.

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