Meet the Education Team

teddy lester

Teddy Lester, VP of Brands & Education

Area of expertise: selling, retail and customer service training

Good teaching is one-fourth preparation and three-fourths pure theatre. Gail Godwin

As the current VP of Brands & Education, Teddy understands the importance of building long lasting relationships with clients and is dedicated to helping Universal Companies' sales team provide excellent sales and customer service. Teddy is also committed to working with Universal Companies' education team to develop a best in class educational outreach program for our customers.

jenny farrand

Jenny Farrand, National Education & Training Director

Area of expertise: treatment menu; protocol development; spa team training

Education's purpose is to replace an empty mind with an open one. Malcolm Forbes

Jenny Farrand is National Education and Training Director at Universal Companies. Prior to coming to Universal Companies, Ms. Farrand was Director for The Spa at Capella in Telluride, Colorado. She began working in the spa industry over 12 years ago as an esthetician and massage therapist and eventually opened and operated a small New England day spa.

kathy limburg

Kathy Limburg, Sales Trainer

Area of expertise: Esthetics

Education is learning what you didn't even know you didn't know. Daniel J. Boorstin

Kathy has been with Universal Companies for over eleven years and serves as Trainer and Knowledge Center Coordinator. A Master Esthetician, she is extremely knowledgeable and shares her expertise with both Universal's employees and customers.

susan tipton

Susan Tipton, Education Manager

Area of expertise: Curriculum development, creating usage instructions,
product training manuals, and presentations.

Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. Henry Ford

Susan has a master's in education and a background in teaching and technical writing. She has been with Universal Companies since 2003 supporting customers and schools with usage instructions, technical manuals, PowerPoint presentations, curriculums, and other educational materials. She also coordinates the Learn and Grow portion of the Universal Website.

anji wood

Anji Wood, Product/Branding Trainer

Area of expertise: Skin care, massage therapy, esthetic equipment

The teacher who is indeed wise does not bid you to enter the house of wisdom but rather lends you to the threshold of your mind. Kahilil Gibran.

A licensed esthetician, massage therapist, and a manicurist/pedicurist, Anji Wood has been in the beauty industry for over 30 years. For more than a decade, Anji has been an educator and trainer for Universal Companies and Control Corrective Skincare in the areas of skin care, brands, and equipment. In addition, Anji has been an instructor at four beauty colleges and helped develop an acrylic nail product., Anji is a reconnective healer, bringing healing arts to her clients as she helps empower their minds, spirits, and bodies through massage and esthetics.

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