Business Success

The Locker Room Audit: 10 Questions to Evaluate Your Guest Experience

The Locker Room Audit: 10 Questions to Evaluate...

Locker rooms and changing areas do more than give guests a place to store belongings. They help shape how guests feel before a service begins. This is often one of...

The Locker Room Audit: 10 Questions to Evaluate...

Locker rooms and changing areas do more than give guests a place to store belongings. They help shape how guests feel before a service begins. This is often one of...

The 3 Flows of Locker Room Design: Cognitive, Emotional, Physical

The 3 Flows of Locker Room Design: Cognitive, E...

When spa professionals talk about locker room design, the conversation often focuses on physical space. Do we have enough lockers? Are the benches in the right place? Is there enough...

The 3 Flows of Locker Room Design: Cognitive, E...

When spa professionals talk about locker room design, the conversation often focuses on physical space. Do we have enough lockers? Are the benches in the right place? Is there enough...

What Your Locker Room Signage Is Really Saying to Guests

What Your Locker Room Signage Is Really Saying ...

Some spa owners don’t spend much time thinking about locker room signage. It’s usually viewed as a practical necessity. Guests need to know where to put used towels, how lockers...

What Your Locker Room Signage Is Really Saying ...

Some spa owners don’t spend much time thinking about locker room signage. It’s usually viewed as a practical necessity. Guests need to know where to put used towels, how lockers...

From Locker Room to Relaxation Room: Guiding the Guest Journey

From Locker Room to Relaxation Room: Guiding th...

The spa experience doesn’t only happen on the treatment table. It also happens in the moments between: when guests are changing, finding their robe, walking to the relaxation room, choosing...

From Locker Room to Relaxation Room: Guiding th...

The spa experience doesn’t only happen on the treatment table. It also happens in the moments between: when guests are changing, finding their robe, walking to the relaxation room, choosing...

Spa Sanitation Logs: How Documentation Helps Protect Your Business

Spa Sanitation Logs: How Documentation Helps Pr...

Sanitation logs may not be the most exciting part of running a spa, but they’re one of the most important. Because when sanitation only lives in someone’s memory, it’s hard...

Spa Sanitation Logs: How Documentation Helps Pr...

Sanitation logs may not be the most exciting part of running a spa, but they’re one of the most important. Because when sanitation only lives in someone’s memory, it’s hard...

Contact Time and Dilution: Two Small Details That Make or Break Disinfection

Contact Time and Dilution: Two Small Details Th...

Buying the right disinfectant matters. But using it correctly is what makes it work. That may sound obvious, but in a busy spa, this is where sanitation can quietly fall...

Contact Time and Dilution: Two Small Details Th...

Buying the right disinfectant matters. But using it correctly is what makes it work. That may sound obvious, but in a busy spa, this is where sanitation can quietly fall...