Business Success
Stop Making Your Therapists Sell Deluxe Services
Want to sell more deluxe massages? Stop making your massage therapists sell them. Many spas rely on therapists to increase the value of a booking by recommending enhancements or persuading...
Stop Making Your Therapists Sell Deluxe Services
Want to sell more deluxe massages? Stop making your massage therapists sell them. Many spas rely on therapists to increase the value of a booking by recommending enhancements or persuading...
5 Ways to Make Your Refreshment Bar More Than a...
It’s easy to judge a relaxation room snack and beverage bar by what’s on it. Water. Tea. A few snacks. Maybe something a little special. But a long list of...
5 Ways to Make Your Refreshment Bar More Than a...
It’s easy to judge a relaxation room snack and beverage bar by what’s on it. Water. Tea. A few snacks. Maybe something a little special. But a long list of...
4 Ways Touch Can Help Guests Unwind in Your Rel...
Relaxation rooms are often designed for the eyes. Stylish furniture, soft lighting, calming colors, and uncluttered surroundings all help set the tone. But there’s another sense worth paying attention to:...
4 Ways Touch Can Help Guests Unwind in Your Rel...
Relaxation rooms are often designed for the eyes. Stylish furniture, soft lighting, calming colors, and uncluttered surroundings all help set the tone. But there’s another sense worth paying attention to:...
Is Your Relaxation Room Adding Value to the Gue...
Your guest’s treatment doesn’t really begin when they get on the table. It begins earlier, when they start deciding how this experience feels. For hotel and resort spas, that makes...
Is Your Relaxation Room Adding Value to the Gue...
Your guest’s treatment doesn’t really begin when they get on the table. It begins earlier, when they start deciding how this experience feels. For hotel and resort spas, that makes...
Stop Leaving Retail to Your Best Salesperson
If one person on your team consistently outsells everyone else in retail, it’s tempting to think you’ve simply found your superstar. But there’s a better question to ask: What is...
Stop Leaving Retail to Your Best Salesperson
If one person on your team consistently outsells everyone else in retail, it’s tempting to think you’ve simply found your superstar. But there’s a better question to ask: What is...
How to Make Seasonal Treatments Feel Different
What makes a treatment feel like winter? Or summer? It’s probably not the name on the menu. Clients experience a treatment through their senses. They notice the warmth of a...
How to Make Seasonal Treatments Feel Different
What makes a treatment feel like winter? Or summer? It’s probably not the name on the menu. Clients experience a treatment through their senses. They notice the warmth of a...