Careers with Universal Companies
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Careers with Universal Companies

Universal Companies is the ultimate spa and wellness resource, providing education, products, and supplies to thousands of day spas, resort spas, medical spas, salons and independent practitioners around the world. Our business is only good when their businesses are better, so we help our customers manage and grow their businesses. Profitable and growing, we’re committed to building an outstanding team, as our company culture is built on passionate people. The team is highly incentivized to do well, and we’re invested in the future of each person. Because we realize that talented people have options, those who choose Universal Companies mean a great deal to us. We want you to grow professionally, have a lot of fun, and be surrounded by the best. Join the Universal family of employees–we have a true passion for all things spa!

We offer great benefits like:

  • Company discretionary bonus plan
  • 401(k) with company match
  • Competitive benefits package (healthcare / dental / vision / LTD / life / supplemental)
  • Personal, vacation, and sick time
  • Professional development, including complimentary online CEU courses for training and licensing requirements
  • Discounted spa products
  • Wellness programs
  • Employee / family events
  • Beautiful location*

There are many areas of opportunity for a career with Universal Companies, so please contact us at to find out how you could grow with us.


*Universal Companies is at home in the historic small town of Abingdon, Virginia, which is nestled in the beautiful Blue Ridge Mountains of Southwest Virginia and was voted one of the top two "Best Southern Small Towns" by USA Today readers in 2015.

Current Job Openings

If you are interested in applying for the job opening, please submit your resume to

Quality Control Inspector

Position Title/Status: Quality Control Inspector /Non-Exempt

Department: Distribution

Reports to: Inventory Manager                                                    


As a Quality Control Inspector, you will play a crucial role in ensuring the quality and compliance of our products. You will collaborate with multiple departments to ensure inspections of finished goods are completed in a timely manner.  While using various techniques, meticulous attention to detail will be essential in maintaining the highest standards for our products.


Inspection and Reporting:

·      Conduct final inspections of products received from vendors, identifying defects and initiating non-conforming material reports in accordance with company policy and accepted quality standards.

·      Document and communicate inspection results timely and accurately and maintain records of defects found.

·      Conduct detailed inspections when necessary to report product quality, and assist with the disposition of products.

·      Perform shipping inspections/audits as needed to guarantee the quality of outgoing products.


Communication and Collaboration:

·      Effectively communicate with various departments, including Product Development, Distribution, and the Customer Engagement Center (CEC), regarding inspection defects, non-conforming reports, and product quality concerns.

·      Collaborate with Managers, Coordinators, and Supervisors to ensure the maintenance of a safe working environment and the continuous improvement of product quality.


Documentation and Improvement:

·      Maintain expiration date audits and handle product disposition.

·      Assist in the development and improvement of assembly (kits) documentation and work instructions.

·      Maintain inspection documentation (Sales Force cases, inspection and non-conformance reports).

·      Participate in problem-solving solutions to enhance product quality and compliance.


Compliance and Safety:

·      Conduct initial inbound inspections and inspections in process to uphold quality standards.

·      Maintain a safe, clean, and organized working environment.

·      Adhere to safety protocols while working in hot and cold environments, at heights, and when lifting objects up to 50 lbs.


·      Basic math skills and proficiency in using measurement and inspection techniques.

·      Competency in Microsoft Office Suite (Outlook, Word, Excel, etc.).

·      Basic computer skills and the ability to comprehend written instructions, specifications, and methods.

·      Strong attention to detail and commitment to maintaining product quality.

·      Effective communication skills and the ability to work collaboratively with cross-functional teams. 


·      High school or technical school education or equivalent, with a focus on mathematics.



This position description is not intended to be all-inclusive. Incumbent will also perform other reasonably related job responsibilities as assigned by management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This position description does not constitute a written or implied contract of employment.  


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