Careers with Universal Companies

Universal Companies is the ultimate spa and wellness resource, providing education, products, and supplies to thousands of day spas, resort spas, medical spas, salons and independent practitioners around the world. Our business is only good when their businesses are better, so we help our customers manage and grow their businesses. Profitable and growing, we’re committed to building an outstanding team, as our company culture is built on passionate people. The team is highly incentivized to do well, and we’re invested in the future of each person. Because we realize that talented people have options, those who choose Universal Companies mean a great deal to us. We want you to grow professionally, have a lot of fun, and be surrounded by the best. Join the Universal family of employees–we have a true passion for all things spa!

We offer great benefits like:

  • Company discretionary bonus plan
  • 401(k) with company match
  • Competitive benefits package (healthcare / dental / vision / LTD / life / supplemental)
  • Personal, vacation, and sick time
  • Professional development, including complimentary online CEU courses for training and licensing requirements
  • Discounted spa products
  • Wellness programs
  • Employee / family events
  • Beautiful location*

There are many areas of opportunity for a career with Universal Companies, so please contact us at HR@universalcompanies.com to find out how you could grow with us.

 

*Universal Companies is at home in the historic small town of Abingdon, Virginia, which is nestled in the beautiful Blue Ridge Mountains of Southwest Virginia and was voted one of the top two "Best Southern Small Towns" by USA Today readers in 2015.

Current Job Openings

If you are interested in applying for the job opening, please submit your resume to hr@universalcompanies.com

Corporate Contracts Administrator

JOB DESCRIPTION

Position Title/Status: Corporate Contracts Administrator                             

Department: Finance                                                Reports to: CFO           
Date: 9/16/26

SUMMARY OF JOB RESPONSIBILITIES:

You'll manage the documentation of the full life cycle of Universal's contracts: review, approval, execution, renewal, and retention. You'll work closely with the CFO, department managers, business unit leaders, and outside counsel, keeping records clean, tracking key dates and obligations, storing agreements safely, and giving internal teams clear answers about what we've signed. You are not the lawyer; you're the person who makes sure nothing slips through the cracks.


KEY RESPONSIBILITIES AND DUTIES:

  • Move agreements through review, approval, execution, renewal, and retention.

  • Coordinate revisions, approvals, and signatures across internal stakeholders, external stakeholders, and outside counsel.

  • Help onboard new partners, including collecting required documentation.

Read the agreements closely

  • Review and summarize contracts, term sheets, confidentiality agreements, and amendments.

  • Track critical terms that represent money and risk: pricing, margin, deposits, purchase order requirements,  certificates of insurance, purchase order requirements, exclusivity levels, MAP, returns, co-op commitments, rebates, renewal dates, and termination requirements.

  • Compare proposed agreements against company standards and flag issues for management or legal review.

Keep the record straight

  • Maintain the contract repository and track expirations, renewals, amendments, and notice periods.
  • Monitor compliance and document potential problems for the right business leader.

  • Maintain contract information, reports, and scorecards.

Support the business

  • Gather information and prepare documentation for new partners and key initiatives.
  • Coordinate with Purchasing, Finance, Sales, and Marketing on what a contract actually says.


REQUIREMENTS:

  • 2+ years in contract management, contract administration, or paralegal support.

  • Strong organization and real attention to detail — this job rewards people who catch what others miss.

  • Ability to read a contract, pull out the business terms, and explain them clearly to a non-lawyer.
  • Strong Microsoft Word and Excel skills, with the ability to learn new software and record systems.

  • Ability to juggle multiple contracts, deadlines, and priorities at once.

  • Curiosity about AI tools and interest in using them responsibly for contract review, summarization, and research.

 

Education/Experience

  • Experience reviewing all types of business agreements.

  • Paralegal education or certification.

  • Background in spa, wellness, beauty, hospitality, or distribution.

  • Customer service experience.

 

Salary/Details

  • Pay Range: $45,000–$50,000 annually, based on experience
  • Work Arrangement: Remote, hybrid, or onsite in Abingdon, VA; remote available in approved states
  • Travel: Occasional, for training or meetings
  • Physical Requirements: Primarily sedentary, computer-based work; reasonable accommodations available

 

This position description is not intended to be all-inclusive. Incumbent will also perform other reasonably related job responsibilities as assigned by management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This position description does not constitute a written or implied contract of employment.

 

Picker/Packer

Position Title/Status:  Picker/Packer -/Non -Exempt

Department:  Distribution

Reports to:  Fulfillment Manager  

 

SUMMARY OF JOB RESPONSIBILITIES:

Incumbent has the responsibility and accountability for picking and/or packing all customer orders from picking tickets.

KEY RESPONSIBILITIES AND DUTIES:

  • Picks and/or packs product from inventory bins for customer order fulfillment.  
  • Consistently picks and/or packs orders in an accurate, concise and timely manner.
  • Ensures that product picked and/or packed is of the highest quality and damaged product and/or equipment is not shipped to customer.
  • Transports picked orders to the packing line area for packing.
  • Effectively utilizes warehouse design to minimize time spent walking to each bin location.
  • Follows protocol for first-in, first-out on all products picked and informs restock when stock levels are low.
  • Consistently performs self-checks to ensure accuracy of order fulfillment.
  • Works in conjunction with restock to report stock bin discrepancies and resolve any shipping concerns.
  • Receives and answers inquiries in a polite, pleasant and timely manner.
  • Attends and participates in departmental and company meetings.
  • Performs other project work, duties and responsibilities as required or requested.
  • Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
  • Conforms with and abides by all regulations, policies, work procedures, and instructions. 

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Minimum of high school diploma or equivalent education.
  • Must have general understanding of pick tickets; be knowledgeable of product and equipment and familiar with stock bin locations for inventory items.
  • Ability to read, count, and write to accurately complete all required documentation.
  • Ability to lift up to 50 lbs., bend, stretch, climb ladders and squat.
  • Must possess organizational and math skills and be detail oriented.
  • Ability to work effectively in a fast-paced, changing environment.

 

Education/Experience

  • Minimum of high school diploma or equivalent education

 

This position description is not intended to be all-inclusive. Incumbent will also perform other reasonably related job responsibilities as assigned by management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This position description does not constitute a written or implied contract of employment.