Award-Winning Service & Support – Universal Companies
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Award-Winning Service & Support

At UCo, the connections we build with our customers mean everything to us. We view our relationships as long-term partnerships, not one-time, transactional exchanges. Our purpose is to be your trusted ally on the journey to success. That's why we're with you every step of the way–before, during, and after you make a purchase with us. Here’s how we do that:

Expert Product Guidance  • Customer Advocacy  •  Training & Marketing Resources

Expert Product Guidance

Need expert advice on the best products for your business? Our US-based call center is staffed with licensed professionals and experienced team members who are here to help. We invest heavily in product knowledge training so we can provide tailored recommendations and assistance. Call or chat with us today!

Customer Advocacy

When your equipment fails, we feel your pain. We have long-standing relationships with our manufacturers, so we can work with them to get your equipment back up and running quickly. Our skilled repair specialists can also troubleshoot problems over the phone. We're here to help you mitigate downtime and get back to business.  


Training & Marketing Resources

When you invest in one of our brands, you get more than products. We promote your success with on-demand staff training, service protocols, pre-made digital marketing assets, and more.

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