SPA PROFESSIONALS

Free Workshop Series • Multiple Sessions Available

Retail Success Without Selling: Increase Sales by 120%

If retail conversations feel awkward or forced, you’re not alone. Most providers were never taught how to talk about home care in a way that feels natural. The result? Missed revenue, unmet client needs, and inconsistent results between visits.

This webinar gives you a direct, practical approach to retail that works in real service environments and fits the way providers actually talk to clients.

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Retail Success Without Selling

Multiple Sessions Available

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Choose Your Session

We're hosting multiple sessions to accommodate spa professionals across different schedules. Each session covers the same valuable content.

Next Session

 
calendar iconDecember 10th
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calendar iconDecember 16th
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calendar iconJanuary 13th
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calendar iconJanuary 20th
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Providers across the country are learning how to make home-care recommendations feel easy, natural, and effective. You can too.

What You’ll Learn in This Workshop:

  • The Retail Conversation Formula That Works Feel confident, clear, and natural in every home-care conversation.
  • How to Link Results to Recommendations Turn visible outcomes into product guidance clients expect—not resist.
  • Confidence Techniques That Remove Hesitation Use simple language and mindset shifts to increase trust and ease.
  • Daily Actions Proven to Increase Retail Small, repeatable habits that boost revenue without adding service time.

Meet Your Instructor:
Christine Mathes

Sales Manager from Universal Companies

With over 25 years in skincare and wellness, Christine has helped estheticians, spa owners, and global brands drive revenue, strengthen client relationships, and grow with confidence.

  • 25+ Years in Skincare & Wellness — Proven success in business development, clinical account management, and strategic sales

  • Leading Sales Expertise — Former Business Development Manager for PCA Skin/EltaMD, Phytomer, and Comfort Zone

  • Industry Leader & Community Builder — Founder and President of the New England Spa Association (2008–2016), supporting 75 vendors and 100+ spa owners across six states

  • Licensed Esthetician — Combines technical product knowledge with creative artistry for a uniquely holistic perspective

“Your expertise doesn’t end at the table—retail simply gives it a longer life.”

Help your clients succeed long after the treatment ends, this workshop will get you inspired.

Register for the Workshop