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Together, we're navigating an entirely new landscape brought forth by the worldwide coronavirus pandemic. Like you, we're monitoring the situation closely to ensure we can meet the ongoing needs of our employees, customers, and industry partners.

We've initiated a number of measures to ensure the safety and wellness of our UCo team and the continuity of our service and support for you.

Working Remotely

We've initiated a work-from-home program for jobs that can be performed remotely to ensure our customer service, sales, and vendor relations teams remain active.

Travel & Communication

We've halted business travel for our employees and restricted onsite visits. To effectively conduct business while minimizing health risk, we have phone and video conferencing tools to conduct virtual meetings.

Social Distancing Guidelines

We've implemented social distancing guidelines as recommended by the U.S. Centers for Disease Control (CDC). And, while we spend less time in face-to-face dialogue with each other, we are sensitive to risk of social disengagement and have communication tools available to ensure we all stay connected with one another and you, our customer. Our sense of community remains strong!

Sanitation

We're following the guidance of the World Health Organization (WHO) and the CDC on preventing the spread of the COVID-19 virus. We've taken additional steps to ensure we maintain a higher level of cleanliness in our facility by performing two hour interval cleanings of all common areas. In addition, we’ve supplied all employees with masks, gloves, and cleaning kits to frequently disinfect their workstations and are reminding them about frequent handwashing. We're asking all team members who don’t feel 100% to stay home, and we're monitoring staff health by taking the temperatures daily of employees working in our facility.

Supply Chain Monitoring

Our Product, Purchasing, Shipping, and Receiving teams are monitoring supply daily and working with our vendors to ensure the flow of products remains to support your needs.

Please note that as individual states mandate the temporary closing of non-essential businesses, some of our product fulfillment may slow down or halt until business resumes as normal. Our contact team is carefully monitoring orders and will notify you if we expect any delays.

Package Safety

For those of you wondering if it is safe to receive and handle a shipment, the WHO and CDC have stated that the likelihood of catching the COVID-19 virus by touching cardboard or other another shipping container is low.

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